Anonymous
Post 01/20/2024 20:46     Subject: Venmo Error- Is this fixable?

Anonymous
Post 01/20/2024 17:34     Subject: Venmo Error- Is this fixable?

Venmo sucks. I sent almost $3000 to purchase an item which turns out did not exists. Thankfully I paid via a credit card and the credit card ended up refunding the money after investigation and Venmo has banned me as a result. Nice!
Anonymous
Post 01/19/2024 15:37     Subject: Venmo Error- Is this fixable?

Great news op!!
Anonymous
Post 01/19/2024 15:34     Subject: Re:Venmo Error- Is this fixable?

OP here with an update.

I never reached a live person at Venmo customer service but their email correspondence was very prompt. They said in the email that they will try to help.

After a bit of back and forth, I just received an email from Venmo saying that the money is being returned to me. It is not in my account yet, but I am hopeful.

Not sure if this means that Venmo is canceling the transaction, or if the wrong person (recipient) returned it.

In either case, I am grateful!
Anonymous
Post 01/19/2024 13:03     Subject: Venmo Error- Is this fixable?

Anonymous wrote:I would think it was a hoax and not return the funds. Too many scams.


Agreed.

Give the money back, somehow it was a scam, so Venmo debits you an additional $475 to cover the scam amount.
Anonymous
Post 01/18/2024 22:46     Subject: Venmo Error- Is this fixable?

Anonymous wrote:We accidentally PayPaled several thousand dollars to the wrong person, mistyped email. They never responded. PayPal was not interested in helping. Imagine Venmo is the same way. Send a request to the person you paid. Maybe their honest b


And hopefully they proofread better than I do.
Anonymous
Post 01/18/2024 22:45     Subject: Venmo Error- Is this fixable?

Anonymous wrote:
Anonymous wrote:We learned the hard way - Venmo will refund your money. Once. No more mistakes. Talk to someone in customer service.


How did you ever reach a live person in customer service?

Not PP but I sent a tenant’s security deposit back and chose the version that takes the sales tax by mistake and needed to fix it. It was pretty easy to get a live person in customer service then.
Anonymous
Post 01/18/2024 22:44     Subject: Venmo Error- Is this fixable?

We accidentally PayPaled several thousand dollars to the wrong person, mistyped email. They never responded. PayPal was not interested in helping. Imagine Venmo is the same way. Send a request to the person you paid. Maybe their honest b
Anonymous
Post 01/18/2024 21:11     Subject: Venmo Error- Is this fixable?

It's the electronic equivalent of handing someone cash. If you put $100 in an envelope and put it in the wrong person's mailbox, your bank would not be able to do anything for you.