Anonymous
Post 01/21/2020 21:44     Subject: Calleva
Anonymous wrote:Is there an easy way to share what is full already? Getting nervous the week I want is already spoken for.


This link shows what is available and what is full: https://app.calleva.org/schedule/
Anonymous
Post 01/21/2020 21:07     Subject: Calleva
Is there an easy way to share what is full already? Getting nervous the week I want is already spoken for.
Anonymous
Post 01/17/2020 21:24     Subject: Calleva
Anonymous wrote:It was a mess and I feel for the new families who were interested in now-full sessions, but I have to say that Calleva handled the problems as professionally as they could under the circumstances. I appreciated that they were responsive and helped me through the process of resuming my registration by recreating my shopping cart. I was able to get both my kids what they were hoping for. It still sucks that it happens, but their customer service was on point, especially given the volume of people yelling at them at once.


+1
Anonymous
Post 01/17/2020 17:03     Subject: Calleva
Anonymous wrote:It was a mess and I feel for the new families who were interested in now-full sessions, but I have to say that Calleva handled the problems as professionally as they could under the circumstances. I appreciated that they were responsive and helped me through the process of resuming my registration by recreating my shopping cart. I was able to get both my kids what they were hoping for. It still sucks that it happens, but their customer service was on point, especially given the volume of people yelling at them at once.


The issue is that this has happened before.

While it’s great that their customer service is on point after the fact . it’s frustrating they can not get this right knowing they have this issue.

Repeating the same thing over and over again with the same outcome, well does not enlist trust.

Anonymous
Post 01/17/2020 16:57     Subject: Calleva
Anonymous wrote:
Anonymous wrote:I have also registered my kids. Some of the camps are already full at Calleva. Non-returners don't get to register til the 31st by which time the supply will be very reduced.


January 22 for new families, not 31.


It was only today updated from 31 to 22.
Anonymous
Post 01/17/2020 14:54     Subject: Calleva
Anonymous wrote:It was a mess and I feel for the new families who were interested in now-full sessions, but I have to say that Calleva handled the problems as professionally as they could under the circumstances. I appreciated that they were responsive and helped me through the process of resuming my registration by recreating my shopping cart. I was able to get both my kids what they were hoping for. It still sucks that it happens, but their customer service was on point, especially given the volume of people yelling at them at once.


I agree. And programs would have filled up before new family registration even without the crash. That happens every year.
Anonymous
Post 01/17/2020 14:46     Subject: Calleva
It was a mess and I feel for the new families who were interested in now-full sessions, but I have to say that Calleva handled the problems as professionally as they could under the circumstances. I appreciated that they were responsive and helped me through the process of resuming my registration by recreating my shopping cart. I was able to get both my kids what they were hoping for. It still sucks that it happens, but their customer service was on point, especially given the volume of people yelling at them at once.
Anonymous
Post 01/17/2020 13:43     Subject: Calleva
Anonymous wrote:I have also registered my kids. Some of the camps are already full at Calleva. Non-returners don't get to register til the 31st by which time the supply will be very reduced.


January 22 for new families, not 31.
Anonymous
Post 01/17/2020 12:52     Subject: Calleva
I finally got my kids registered. What a mess.
Anonymous
Post 01/17/2020 11:40     Subject: Calleva
I have also registered my kids. Some of the camps are already full at Calleva. Non-returners don't get to register til the 31st by which time the supply will be very reduced.
Anonymous
Post 01/16/2020 15:06     Subject: Calleva
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:I got a note that they captured my attempt to register (right at 11!) and are going to offer registration to people in the order they tried to register before. Fingers crossed it works this time!


Unless they can do that for everyone, that just makes it more unfair.


It said they were doing it for everyone who registered but could not get the payment in (which was the issue until the whole site shut down).


Funny how they just posted on Facebook that they haven't sent out any emails tonight because they are still working on a solution.


Well, I have received a few emails from them today based on questions I sent them after having trouble getting the credit card to process.


Thank you! When I hadn't gotten the email about recreating my shopping cart, I called them. They sent me the link and now I'm all registered. A relief -- it's the high point of my kid's year.
Anonymous
Post 01/15/2020 18:05     Subject: Calleva
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Is this camp that good?


Mixed reviews as camps go.

They have weekly sessions which people like.

There are a few other threads on this subject.


I think it depends on the kid - I have three and the all have loved it for years. Still going even though middle/high school age. It's definitely not for everyone but I think it's awesome. Your kid better like to get dirty and be stuck in some crazy and physically challenging situations. It sounds like being Huck Finn on the river to me


My kids love it too!
Anonymous
Post 01/15/2020 17:51     Subject: Calleva
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:I got a note that they captured my attempt to register (right at 11!) and are going to offer registration to people in the order they tried to register before. Fingers crossed it works this time!


Unless they can do that for everyone, that just makes it more unfair.


It said they were doing it for everyone who registered but could not get the payment in (which was the issue until the whole site shut down).


Funny how they just posted on Facebook that they haven't sent out any emails tonight because they are still working on a solution.


Well, I have received a few emails from them today based on questions I sent them after having trouble getting the credit card to process.
Anonymous
Post 01/15/2020 17:51     Subject: Calleva
Anonymous wrote:
Anonymous wrote:Is this camp that good?


Mixed reviews as camps go.

They have weekly sessions which people like.

There are a few other threads on this subject.


I think it depends on the kid - I have three and the all have loved it for years. Still going even though middle/high school age. It's definitely not for everyone but I think it's awesome. Your kid better like to get dirty and be stuck in some crazy and physically challenging situations. It sounds like being Huck Finn on the river to me
Anonymous
Post 01/15/2020 17:38     Subject: Calleva
Anonymous wrote:Is this camp that good?


Mixed reviews as camps go.

They have weekly sessions which people like.

There are a few other threads on this subject.