Anonymous
Post 04/10/2017 15:24     Subject: Don't fly United
Anonymous wrote:
Anonymous wrote:It should be illegal to deny a person their flight if they paid for the ticket and checked in on time. We need a law. This incident makes this obvious.


Would you be willing to pay 25% more for your tickets for this? Most airlines overbook since they get many no-shows. If they didn't oversell, they'd need to raise prices.


Bullshit. Very few tickets are non-refundable. The airlines are not losing money by no shows.
Anonymous
Post 04/10/2017 15:23     Subject: Don't fly United
Anonymous wrote:
Anonymous wrote:It should be illegal to deny a person their flight if they paid for the ticket and checked in on time. We need a law. This incident makes this obvious.


Would you be willing to pay 25% more for your tickets for this? Most airlines overbook since they get many no-shows. If they didn't oversell, they'd need to raise prices.


Then adjust the refund policy. Only sell nonrefundable tix.

Dragging someone off is not the answer
Anonymous
Post 04/10/2017 15:22     Subject: Don't fly United
Anonymous wrote:
Anonymous wrote:It should be illegal to deny a person their flight if they paid for the ticket and checked in on time. We need a law. This incident makes this obvious.


Would you be willing to pay 25% more for your tickets for this? Most airlines overbook since they get many no-shows. If they didn't oversell, they'd need to raise prices.

Well, most tickets are non-refundable, so even if you don't show up, the airline still gets your money.

And what other industry is allowed to sell people something that doesn't actually exist? The airlines make a choice to oversell; fine. But they should bear the costs of that, not their passengers. If that means shelling out 4 times the ticket price when they have to kick someone off a flight, then that's what it means.
Anonymous
Post 04/10/2017 15:21     Subject: Don't fly United
Anonymous wrote:
Anonymous wrote:It should be illegal to deny a person their flight if they paid for the ticket and checked in on time. We need a law. This incident makes this obvious.


Would you be willing to pay 25% more for your tickets for this? Most airlines overbook since they get many no-shows. If they didn't oversell, they'd need to raise prices.


Then offer more money for vouchers! Or kick the flight attendants off.
Anonymous
Post 04/10/2017 15:21     Subject: Don't fly United
Anonymous wrote:
Anonymous wrote:It should be illegal to deny a person their flight if they paid for the ticket and checked in on time. We need a law. This incident makes this obvious.


Would you be willing to pay 25% more for your tickets for this? Most airlines overbook since they get many no-shows. If they didn't oversell, they'd need to raise prices.


I think that's preferable to getting beat up.
Anonymous
Post 04/10/2017 15:20     Subject: Re:Don't fly United
Anonymous wrote:
Anonymous wrote:
The passenger is welcome to take United and the police to court on this and seek compensation, but my guess is they won't win.


Dear United Shill, there's no way in hell that your airline lets this one go to court. The passenger will get a nice payoff to compensate for being abused and a non-disclosure agreement on top. Whatever legalities you think may entitle an airline to treat a paying customer in this fashion, you lose much more in the court of public opinion.


Not a United shill, just someone who flies a lot, and usually not on United.

The people who dragged him off were plainclothes members of Chicago Department of Aviation Police. United isn't at fault for their behavior. United followed procedures for a involuntary denied boarding, and the passenger refused to comply, so they called police.

If a police officer asks me to do X, I'm going go to do it. We can hash out in court later if the order was legal, but not complying is breaking the law, and I don't want that charge.

Why wouldn't the passenger comply with a legal order? They can complain to the airline or police later.


Because he was a doctor who needed to see his patients the next day. It should be illegal to do this.
Anonymous
Post 04/10/2017 15:20     Subject: Re:Don't fly United
Response from United CEO doesn't really help the situation. Just so you know what happens if United has to re-accommodate you...

https://twitter.com/united/status/851471781827420160/photo/1

I think the passengers who had to witness this debacle should get some accommodation as well.
Anonymous
Post 04/10/2017 15:19     Subject: Re:Don't fly United
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:There are regulations about how airlines choose who to bump, and the process (including compensation offers). My guess is United followed them. The person who was forcibly removed did not comply with a lawful order.

I don't work for United.. but I'm not sure why this passenger didn't just comply with the police asking him to leave. Does he also not pull over his car when police try to stop him?


This comparison is ridiculous. He did not commit a crime- he paid for the service. United is the one that overbooked the flight and then allowed everyone to board - the situation is their mistake and should not be remedied on the passanger's behalf.


Actually, he did commit a crime by failing to follow the orders of flight crew. Rule 21 of the Contract of Carriage. Federal law.

He also committed a crime by failing to comply with the orders of police, but that's a state law violation.



this law needs to be changed. I'm going to write my legislators now.
Anonymous
Post 04/10/2017 15:18     Subject: Don't fly United
Anonymous wrote:It should be illegal to deny a person their flight if they paid for the ticket and checked in on time. We need a law. This incident makes this obvious.


I hope this leads to some congressional hearings and the ceo on the hot seat. He needs to squirm for this one. That faux-pology won't cut it.
Anonymous
Post 04/10/2017 15:18     Subject: Don't fly United
Anonymous wrote:It should be illegal to deny a person their flight if they paid for the ticket and checked in on time. We need a law. This incident makes this obvious.


Would you be willing to pay 25% more for your tickets for this? Most airlines overbook since they get many no-shows. If they didn't oversell, they'd need to raise prices.
Anonymous
Post 04/10/2017 15:18     Subject: Don't fly United
This makes flying look more and more like the cattle call it is.
Anonymous
Post 04/10/2017 15:16     Subject: Don't fly United
It should be illegal to deny a person their flight if they paid for the ticket and checked in on time. We need a law. This incident makes this obvious.
Anonymous
Post 04/10/2017 15:15     Subject: Re:Don't fly United
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Yes, the poor man - who apparently is in his late 60's - was disoriented after being bloodied and knocked out. This video is very disturbing

https://twitter.com/kaylyn_davis/status/851480498186485760


Wow that is so sad.


+1 the poor guy looks like he's reliving some horrible memory.


He looks like he may have a concussion and needs medical attention.


Too bad they beat up the doctor on board.
Anonymous
Post 04/10/2017 15:14     Subject: Re:Don't fly United
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Yes, the poor man - who apparently is in his late 60's - was disoriented after being bloodied and knocked out. This video is very disturbing

https://twitter.com/kaylyn_davis/status/851480498186485760


Wow that is so sad.


+1 the poor guy looks like he's reliving some horrible memory.


He looks like he may have a concussion and needs medical attention.
Anonymous
Post 04/10/2017 15:13     Subject: Don't fly United
Anonymous wrote:
Anonymous wrote:A better video of it:
https://mobile.twitter.com/JayseDavid/status/851223662976004096/video/1


Wow, this is f'ing unreal


That's so f'ed up.