I don’t like flying Southwest, so I don’t fly Southwest. See how easy this is?

Anonymous wrote:

Anonymous wrote:It’s pretty rare to save more than one seat and typically the one being saved is the middle (next to the person saving it). I fly SWA all the time (am on a flight right now!) and can’t think of a time I’ve seen someone saving more than one.

I also fly SWA a few times a year and do not notice any excessive seat saving.

+1 I'm on SWA at least four times a year, often more, and haven't run into problems.

And anyway if people *are* saving seats, there will be plenty of good seats left if you've paid for early boarding.

I prefer flying Southwest to lots of other airlines.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Those if you objecting to the seat savers for family because we didn’t pay the extra for A boarding are assuming we’re all paying the exact same amount for our seats. Therefore we shouldn’t we allowed to do it.
The reality is with all airlines the prices are all over the place. You could be sitting next to someone who paid double what you did just to get a ticket.
Just be nice.

Boarding early to have more seat choice is an extra add on (or sometimes included in a higher priced seat). If an individual does not pay for it, they should not get it because their wife paid for it. Imagine paying extra at Disney to skip the line..and then pulling your spouse or whole family in based on your one purchase.

Yes. But this is also true for the pre boarders who don’t pay at all.

Because they have special needs..

Or they claim to. Plenty fake it and admit doing so.

SWA just needs to make sure these people get off last. it's fine to let them board first for their safety and because they need more time. SWA should also ensure their safety by getting them off last so they can take extra time. Safety first.

This is the person who said all preorders for disabilities need to get off last.
Take it up with her.

The fakers are the people with the wheelchairs. That's been consistent throughout this thread. What else is anyone "faking" that isn't obvious?

There are tons of fakers not in wheelchairs. You don't need a wheelchair to preboard. I'm not going to give you a step by step manual how to fake it. (DP)

However, the ADA does not define what a "reasonable accomodation" is. That is left up to the businesses. And if SW decides that preboarders can't sit in the bulkheads, or the first five rows or whatever, that is fine. If PP doesn't like it, it doesn't matter.

There’s a disability lawyer who fervently hopes they make a decision like this. Insisting people with disabilities get lesser treatment is, in fact, the definition of discrimination. There is no value to Southwest in doing this because none of you people complaining are going to stop flying Southwest. They keep their money, and don’t get sued, by maintaining the current policy.

It's not lesser treatment. Everyone can't sit in exit rows either. You can't argue lesser treatment when you get an accommodation like pre boarding at no extra cost when that isn't available to everyone. They are getting treatment above and beyond everyone else.

Everyone can’t sit in exit rows because you need to be physically fit. There’s no fitness need to exclude people from bulkheads and in some circumstances bulkhead seating is probably preferred for people with mobility difficulties. Telling disabled people they’re not entitled to the seats open to *every other* passenger is, again, the kind of policies that disability lawyers salivate over.

But *every other passenger* actually CANNOT sit in those seats because they are all taken by the preboarders. Those seats are unavailable to us, so no reason they need to be available to you. Southwest could sell them if they chose. They don’t have to provide a premium accommodation, just a “reasonable” one. The entitled folks already sued Disney and lost, bigly.

Accommodations just need to be reasonable. Not better than, more generous, or beyond what other passengers get. Disney abusers found out the hard way that they can take too much and be too greedy and Disney now excludes them. The airlines will be next.

Just stay mad and keep waiting for them to make this change for you. Any second now.

Make what change for me? I pay to board early. I don't need to pretend to be disabled because I'm too poor to pay for the convenience.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Those if you objecting to the seat savers for family because we didn’t pay the extra for A boarding are assuming we’re all paying the exact same amount for our seats. Therefore we shouldn’t we allowed to do it.
The reality is with all airlines the prices are all over the place. You could be sitting next to someone who paid double what you did just to get a ticket.
Just be nice.

Boarding early to have more seat choice is an extra add on (or sometimes included in a higher priced seat). If an individual does not pay for it, they should not get it because their wife paid for it. Imagine paying extra at Disney to skip the line..and then pulling your spouse or whole family in based on your one purchase.

Yes. But this is also true for the pre boarders who don’t pay at all.

Because they have special needs..

Or they claim to. Plenty fake it and admit doing so.

SWA just needs to make sure these people get off last. it's fine to let them board first for their safety and because they need more time. SWA should also ensure their safety by getting them off last so they can take extra time. Safety first.

This is the person who said all preorders for disabilities need to get off last.
Take it up with her.

The fakers are the people with the wheelchairs. That's been consistent throughout this thread. What else is anyone "faking" that isn't obvious?

There are tons of fakers not in wheelchairs. You don't need a wheelchair to preboard. I'm not going to give you a step by step manual how to fake it. (DP)

However, the ADA does not define what a "reasonable accomodation" is. That is left up to the businesses. And if SW decides that preboarders can't sit in the bulkheads, or the first five rows or whatever, that is fine. If PP doesn't like it, it doesn't matter.

There’s a disability lawyer who fervently hopes they make a decision like this. Insisting people with disabilities get lesser treatment is, in fact, the definition of discrimination. There is no value to Southwest in doing this because none of you people complaining are going to stop flying Southwest. They keep their money, and don’t get sued, by maintaining the current policy.

It's not lesser treatment. Everyone can't sit in exit rows either. You can't argue lesser treatment when you get an accommodation like pre boarding at no extra cost when that isn't available to everyone. They are getting treatment above and beyond everyone else.

Everyone can’t sit in exit rows because you need to be physically fit. There’s no fitness need to exclude people from bulkheads and in some circumstances bulkhead seating is probably preferred for people with mobility difficulties. Telling disabled people they’re not entitled to the seats open to *every other* passenger is, again, the kind of policies that disability lawyers salivate over.

But *every other passenger* actually CANNOT sit in those seats because they are all taken by the preboarders. Those seats are unavailable to us, so no reason they need to be available to you. Southwest could sell them if they chose. They don’t have to provide a premium accommodation, just a “reasonable” one. The entitled folks already sued Disney and lost, bigly.

Accommodations just need to be reasonable. Not better than, more generous, or beyond what other passengers get. Disney abusers found out the hard way that they can take too much and be too greedy and Disney now excludes them. The airlines will be next.

Just stay mad and keep waiting for them to make this change for you. Any second now.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Those if you objecting to the seat savers for family because we didn’t pay the extra for A boarding are assuming we’re all paying the exact same amount for our seats. Therefore we shouldn’t we allowed to do it.
The reality is with all airlines the prices are all over the place. You could be sitting next to someone who paid double what you did just to get a ticket.
Just be nice.

Boarding early to have more seat choice is an extra add on (or sometimes included in a higher priced seat). If an individual does not pay for it, they should not get it because their wife paid for it. Imagine paying extra at Disney to skip the line..and then pulling your spouse or whole family in based on your one purchase.

Yes. But this is also true for the pre boarders who don’t pay at all.

Because they have special needs..

Or they claim to. Plenty fake it and admit doing so.

SWA just needs to make sure these people get off last. it's fine to let them board first for their safety and because they need more time. SWA should also ensure their safety by getting them off last so they can take extra time. Safety first.

This is the person who said all preorders for disabilities need to get off last.
Take it up with her.

The fakers are the people with the wheelchairs. That's been consistent throughout this thread. What else is anyone "faking" that isn't obvious?

There are tons of fakers not in wheelchairs. You don't need a wheelchair to preboard. I'm not going to give you a step by step manual how to fake it. (DP)

However, the ADA does not define what a "reasonable accomodation" is. That is left up to the businesses. And if SW decides that preboarders can't sit in the bulkheads, or the first five rows or whatever, that is fine. If PP doesn't like it, it doesn't matter.

There’s a disability lawyer who fervently hopes they make a decision like this. Insisting people with disabilities get lesser treatment is, in fact, the definition of discrimination. There is no value to Southwest in doing this because none of you people complaining are going to stop flying Southwest. They keep their money, and don’t get sued, by maintaining the current policy.

It's not lesser treatment. Everyone can't sit in exit rows either. You can't argue lesser treatment when you get an accommodation like pre boarding at no extra cost when that isn't available to everyone. They are getting treatment above and beyond everyone else.

Everyone can’t sit in exit rows because you need to be physically fit. There’s no fitness need to exclude people from bulkheads and in some circumstances bulkhead seating is probably preferred for people with mobility difficulties. Telling disabled people they’re not entitled to the seats open to *every other* passenger is, again, the kind of policies that disability lawyers salivate over.

But *every other passenger* actually CANNOT sit in those seats because they are all taken by the preboarders. Those seats are unavailable to us, so no reason they need to be available to you. Southwest could sell them if they chose. They don’t have to provide a premium accommodation, just a “reasonable” one. The entitled folks already sued Disney and lost, bigly.

Accommodations just need to be reasonable. Not better than, more generous, or beyond what other passengers get. Disney abusers found out the hard way that they can take too much and be too greedy and Disney now excludes them. The airlines will be next.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Those if you objecting to the seat savers for family because we didn’t pay the extra for A boarding are assuming we’re all paying the exact same amount for our seats. Therefore we shouldn’t we allowed to do it.
The reality is with all airlines the prices are all over the place. You could be sitting next to someone who paid double what you did just to get a ticket.
Just be nice.

Boarding early to have more seat choice is an extra add on (or sometimes included in a higher priced seat). If an individual does not pay for it, they should not get it because their wife paid for it. Imagine paying extra at Disney to skip the line..and then pulling your spouse or whole family in based on your one purchase.

Yes. But this is also true for the pre boarders who don’t pay at all.

Because they have special needs..

Or they claim to. Plenty fake it and admit doing so.

SWA just needs to make sure these people get off last. it's fine to let them board first for their safety and because they need more time. SWA should also ensure their safety by getting them off last so they can take extra time. Safety first.

This is the person who said all preorders for disabilities need to get off last.
Take it up with her.

The fakers are the people with the wheelchairs. That's been consistent throughout this thread. What else is anyone "faking" that isn't obvious?

There are tons of fakers not in wheelchairs. You don't need a wheelchair to preboard. I'm not going to give you a step by step manual how to fake it. (DP)

However, the ADA does not define what a "reasonable accomodation" is. That is left up to the businesses. And if SW decides that preboarders can't sit in the bulkheads, or the first five rows or whatever, that is fine. If PP doesn't like it, it doesn't matter.

There’s a disability lawyer who fervently hopes they make a decision like this. Insisting people with disabilities get lesser treatment is, in fact, the definition of discrimination. There is no value to Southwest in doing this because none of you people complaining are going to stop flying Southwest. They keep their money, and don’t get sued, by maintaining the current policy.

It's not lesser treatment. Everyone can't sit in exit rows either. You can't argue lesser treatment when you get an accommodation like pre boarding at no extra cost when that isn't available to everyone. They are getting treatment above and beyond everyone else.

Everyone can’t sit in exit rows because you need to be physically fit. There’s no fitness need to exclude people from bulkheads and in some circumstances bulkhead seating is probably preferred for people with mobility difficulties. Telling disabled people they’re not entitled to the seats open to *every other* passenger is, again, the kind of policies that disability lawyers salivate over.

Entitled? Interesting word choice. And clearly seats can be saved and apparently you aren’t entitled to sit there either. Not every seat is open to every passenger.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Those if you objecting to the seat savers for family because we didn’t pay the extra for A boarding are assuming we’re all paying the exact same amount for our seats. Therefore we shouldn’t we allowed to do it.
The reality is with all airlines the prices are all over the place. You could be sitting next to someone who paid double what you did just to get a ticket.
Just be nice.

Boarding early to have more seat choice is an extra add on (or sometimes included in a higher priced seat). If an individual does not pay for it, they should not get it because their wife paid for it. Imagine paying extra at Disney to skip the line..and then pulling your spouse or whole family in based on your one purchase.

Yes. But this is also true for the pre boarders who don’t pay at all.

Because they have special needs..

Or they claim to. Plenty fake it and admit doing so.

SWA just needs to make sure these people get off last. it's fine to let them board first for their safety and because they need more time. SWA should also ensure their safety by getting them off last so they can take extra time. Safety first.

This is the person who said all preorders for disabilities need to get off last.
Take it up with her.

The fakers are the people with the wheelchairs. That's been consistent throughout this thread. What else is anyone "faking" that isn't obvious?

There are tons of fakers not in wheelchairs. You don't need a wheelchair to preboard. I'm not going to give you a step by step manual how to fake it. (DP)

However, the ADA does not define what a "reasonable accomodation" is. That is left up to the businesses. And if SW decides that preboarders can't sit in the bulkheads, or the first five rows or whatever, that is fine. If PP doesn't like it, it doesn't matter.

There’s a disability lawyer who fervently hopes they make a decision like this. Insisting people with disabilities get lesser treatment is, in fact, the definition of discrimination. There is no value to Southwest in doing this because none of you people complaining are going to stop flying Southwest. They keep their money, and don’t get sued, by maintaining the current policy.

It's not lesser treatment. Everyone can't sit in exit rows either. You can't argue lesser treatment when you get an accommodation like pre boarding at no extra cost when that isn't available to everyone. They are getting treatment above and beyond everyone else.

Everyone can’t sit in exit rows because you need to be physically fit. There’s no fitness need to exclude people from bulkheads and in some circumstances bulkhead seating is probably preferred for people with mobility difficulties. Telling disabled people they’re not entitled to the seats open to *every other* passenger is, again, the kind of policies that disability lawyers salivate over.

But *every other passenger* actually CANNOT sit in those seats because they are all taken by the preboarders. Those seats are unavailable to us, so no reason they need to be available to you. Southwest could sell them if they chose. They don’t have to provide a premium accommodation, just a “reasonable” one. The entitled folks already sued Disney and lost, bigly.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Those if you objecting to the seat savers for family because we didn’t pay the extra for A boarding are assuming we’re all paying the exact same amount for our seats. Therefore we shouldn’t we allowed to do it.
The reality is with all airlines the prices are all over the place. You could be sitting next to someone who paid double what you did just to get a ticket.
Just be nice.

Boarding early to have more seat choice is an extra add on (or sometimes included in a higher priced seat). If an individual does not pay for it, they should not get it because their wife paid for it. Imagine paying extra at Disney to skip the line..and then pulling your spouse or whole family in based on your one purchase.

Yes. But this is also true for the pre boarders who don’t pay at all.

Because they have special needs..

Or they claim to. Plenty fake it and admit doing so.

SWA just needs to make sure these people get off last. it's fine to let them board first for their safety and because they need more time. SWA should also ensure their safety by getting them off last so they can take extra time. Safety first.

This is the person who said all preorders for disabilities need to get off last.
Take it up with her.

The fakers are the people with the wheelchairs. That's been consistent throughout this thread. What else is anyone "faking" that isn't obvious?

There are tons of fakers not in wheelchairs. You don't need a wheelchair to preboard. I'm not going to give you a step by step manual how to fake it. (DP)

However, the ADA does not define what a "reasonable accomodation" is. That is left up to the businesses. And if SW decides that preboarders can't sit in the bulkheads, or the first five rows or whatever, that is fine. If PP doesn't like it, it doesn't matter.

There’s a disability lawyer who fervently hopes they make a decision like this. Insisting people with disabilities get lesser treatment is, in fact, the definition of discrimination. There is no value to Southwest in doing this because none of you people complaining are going to stop flying Southwest. They keep their money, and don’t get sued, by maintaining the current policy.

It's not lesser treatment. Everyone can't sit in exit rows either. You can't argue lesser treatment when you get an accommodation like pre boarding at no extra cost when that isn't available to everyone. They are getting treatment above and beyond everyone else.

Everyone can’t sit in exit rows because you need to be physically fit. There’s no fitness need to exclude people from bulkheads and in some circumstances bulkhead seating is probably preferred for people with mobility difficulties. Telling disabled people they’re not entitled to the seats open to *every other* passenger is, again, the kind of policies that disability lawyers salivate over.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Those if you objecting to the seat savers for family because we didn’t pay the extra for A boarding are assuming we’re all paying the exact same amount for our seats. Therefore we shouldn’t we allowed to do it.
The reality is with all airlines the prices are all over the place. You could be sitting next to someone who paid double what you did just to get a ticket.
Just be nice.

Boarding early to have more seat choice is an extra add on (or sometimes included in a higher priced seat). If an individual does not pay for it, they should not get it because their wife paid for it. Imagine paying extra at Disney to skip the line..and then pulling your spouse or whole family in based on your one purchase.

Yes. But this is also true for the pre boarders who don’t pay at all.

Because they have special needs..

Or they claim to. Plenty fake it and admit doing so.

SWA just needs to make sure these people get off last. it's fine to let them board first for their safety and because they need more time. SWA should also ensure their safety by getting them off last so they can take extra time. Safety first.

This is the person who said all preorders for disabilities need to get off last.
Take it up with her.

The fakers are the people with the wheelchairs. That's been consistent throughout this thread. What else is anyone "faking" that isn't obvious?

There are tons of fakers not in wheelchairs. You don't need a wheelchair to preboard. I'm not going to give you a step by step manual how to fake it. (DP)

However, the ADA does not define what a "reasonable accomodation" is. That is left up to the businesses. And if SW decides that preboarders can't sit in the bulkheads, or the first five rows or whatever, that is fine. If PP doesn't like it, it doesn't matter.

There’s a disability lawyer who fervently hopes they make a decision like this. Insisting people with disabilities get lesser treatment is, in fact, the definition of discrimination. There is no value to Southwest in doing this because none of you people complaining are going to stop flying Southwest. They keep their money, and don’t get sued, by maintaining the current policy.

It's not lesser treatment. Everyone can't sit in exit rows either. You can't argue lesser treatment when you get an accommodation like pre boarding at no extra cost when that isn't available to everyone. They are getting treatment above and beyond everyone else.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Those if you objecting to the seat savers for family because we didn’t pay the extra for A boarding are assuming we’re all paying the exact same amount for our seats. Therefore we shouldn’t we allowed to do it.
The reality is with all airlines the prices are all over the place. You could be sitting next to someone who paid double what you did just to get a ticket.
Just be nice.

Boarding early to have more seat choice is an extra add on (or sometimes included in a higher priced seat). If an individual does not pay for it, they should not get it because their wife paid for it. Imagine paying extra at Disney to skip the line..and then pulling your spouse or whole family in based on your one purchase.

Yes. But this is also true for the pre boarders who don’t pay at all.

Because they have special needs..

Or they claim to. Plenty fake it and admit doing so.

SWA just needs to make sure these people get off last. it's fine to let them board first for their safety and because they need more time. SWA should also ensure their safety by getting them off last so they can take extra time. Safety first.

This is the person who said all preorders for disabilities need to get off last.
Take it up with her.

The fakers are the people with the wheelchairs. That's been consistent throughout this thread. What else is anyone "faking" that isn't obvious?

There are tons of fakers not in wheelchairs. You don't need a wheelchair to preboard. I'm not going to give you a step by step manual how to fake it. (DP)

However, the ADA does not define what a "reasonable accomodation" is. That is left up to the businesses. And if SW decides that preboarders can't sit in the bulkheads, or the first five rows or whatever, that is fine. If PP doesn't like it, it doesn't matter.

There’s a disability lawyer who fervently hopes they make a decision like this. Insisting people with disabilities get lesser treatment is, in fact, the definition of discrimination. There is no value to Southwest in doing this because none of you people complaining are going to stop flying Southwest. They keep their money, and don’t get sued, by maintaining the current policy.

Anonymous wrote:I flew this week.
Coming home last night from Vegas (Big Volleyball tournament), star volleyball player (and dad) boarded early due to "disabilty" - she looked fine standing there for 30 minutes as the flight was delayed boarding.
They saved an entire row - 6 seats.
When someone asked to sit in the window seat - the dad said that someone was sitting there.
The person he saved the seat for was boarding position C17.
How do I know? I was sitting behind them and overheard the conversations.

So rude

keep running into this problem as many people have reported. On a recent flight Sacramento to Seattle, two different seats I wanted to sit in were "saved", so I just stopped asking and I went to the back in frustration where there were open rows and no one obviously saving seats. After the flight, I discussed the non policy in detail with a Southwest staff member. Here is what I found out. In normal circumstances, while the flight attendants will not stop people from trying to save seats, they will also not make you move if you sit in a seat someone has "saved". So here is what you can do:



Ignore the person trying to save the seat, and just sit in the seat.



If something is on the seat, just pick it up and sit in the seat. Then give the item that was on the seat to the person who is trying to save the seat.



If the person saving the seat objects, simply tell them Southwest has an open seating policy during boarding, first come first serve.



If the person saving the seat calls over a flight attendant, don’t worry about it. Under normal circumstance, the flight attendant is not going to ask you to move, because they are not supposed to be taking a position on the saving of seats. Video record the situation if you can.



Clearly, open seating during boarding means any seat not actually being occupied is available to be sit in. Clearly, the people in line first get the choice of available seats before those in line behind them. By having an open seating policy but not taking a position on saving seats, Southwest has setup a situation where passengers must confront fellow passengers to get the seat they deserve for the position in line they paid for, increasing the likelihood of problems in the cabin, and giving all involved a negative feeling about the experience of flying on Southwest.

Anonymous wrote:

Anonymous wrote:I flew this week.
Coming home last night from Vegas (Big Volleyball tournament), star volleyball player (and dad) boarded early due to "disabilty" - she looked fine standing there for 30 minutes as the flight was delayed boarding.
They saved an entire row - 6 seats.
When someone asked to sit in the window seat - the dad said that someone was sitting there.
The person he saved the seat for was boarding position C17.
How do I know? I was sitting behind them and overheard the conversations.

Yes, I agree that this happens. The problem is that nothing this family did is against ANY rule that Southwest has.

It's also not against the rules to just sit in the seat that's open. Nobody is going to intervene and protect the "saved" seat.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I flew this week.
Coming home last night from Vegas (Big Volleyball tournament), star volleyball player (and dad) boarded early due to "disabilty" - she looked fine standing there for 30 minutes as the flight was delayed boarding.
They saved an entire row - 6 seats.
When someone asked to sit in the window seat - the dad said that someone was sitting there.
The person he saved the seat for was boarding position C17.
How do I know? I was sitting behind them and overheard the conversations.

Yes, I agree that this happens. The problem is that nothing this family did is against ANY rule that Southwest has.

Well SW does not actually say you are allowed to save seats either. It would be interesting to know what would happen if the woman really pressed her point and got the FA involved.

Assuming there were any other seats left on the plane, nothing.

Anonymous wrote:

Anonymous wrote:I flew this week.
Coming home last night from Vegas (Big Volleyball tournament), star volleyball player (and dad) boarded early due to "disabilty" - she looked fine standing there for 30 minutes as the flight was delayed boarding.
They saved an entire row - 6 seats.
When someone asked to sit in the window seat - the dad said that someone was sitting there.
The person he saved the seat for was boarding position C17.
How do I know? I was sitting behind them and overheard the conversations.

Yes, I agree that this happens. The problem is that nothing this family did is against ANY rule that Southwest has.

Well SW does not actually say you are allowed to save seats either. It would be interesting to know what would happen if the woman really pressed her point and got the FA involved.