Anonymous
Post 02/26/2021 09:58     Subject: Vent about DC vaccine registration snafus

We had 3 laptops, 3 smart phone browsers, and I was on hold on the phone with the vaccine hotline this AM.

The laptops and smart phone browsers kept crashing out at various stages in the process: the landing page, the CAPTCHA, the name/DOB page. Finally made it to the map where you can see the sites. Tried 5 different sites and none had appointments.

Finally found a time slot at Lamond Riggs, but after I hit "confirm" the page told me the slot was already taken.

Ended up getting a time slot on the phone with a very nice DC government employee. Told her "Any location, any time - we will make it work" and she got my wife a spot at our nearby Giant Foods next weekend.

I was on hold for about 25 minutes. Was on the phone with this nice woman for about 10 minutes: 5 minutes to tell her my wife's info and she needed 5 minutes to find an available time slot and confirm it for me.

I think they hold some slots back from the web portal, so keep trying the phone.
Anonymous
Post 02/26/2021 09:57     Subject: Re:Vent about DC vaccine registration snafus

The Mayor is expressing surprise that 30,000 people tried to sign up. Um....

How about priority days for District residents??
Anonymous
Post 02/26/2021 09:52     Subject: Vent about DC vaccine registration snafus

Anonymous wrote:I have been trying to register since 9. first went down, then spent 20 minutes on the stupid page where i need to put letters and numbers so they know I am a human, then i got a page where it says i need to sign in with a district of columbia account, which i dont have. and this was not in the instructions. called the 855 number and got a message that "you called a non-working numnber".

humm ok....


I think that sign-in page is another error page.
Anonymous
Post 02/26/2021 09:52     Subject: Vent about DC vaccine registration snafus

I just spent 40 minutes trying and failing to get a vaccine appointment because the system kept crashing.

How on earth does DC government not understand scalability? There's no excuse for such an ancient, abysmal system in 2021.
Anonymous
Post 02/26/2021 09:50     Subject: Vent about DC vaccine registration snafus

Anonymous wrote:I just saw a message that they are opening up 3,500 appointments for priority zip codes (what should have happened today) on Saturday at 9am. Check it out if you missed out this morning.


They are using next week's vaccine allocation for it.
Anonymous
Post 02/26/2021 09:45     Subject: Vent about DC vaccine registration snafus

I have been trying to register since 9. first went down, then spent 20 minutes on the stupid page where i need to put letters and numbers so they know I am a human, then i got a page where it says i need to sign in with a district of columbia account, which i dont have. and this was not in the instructions. called the 855 number and got a message that "you called a non-working numnber".

humm ok....
Anonymous
Post 02/26/2021 09:32     Subject: Re:Vent about DC vaccine registration snafus

https://dccouncil.us/council-directory/

Here you go! DC is vaccinating residents at 1/2 the rate of the rest of the country. Health care and teachers have been vaccinated, other "essential workers" can seek vaccine in their home state. Demand they focus on residents. Make your voice heard! Presumably THEIR phone lines are working??
Anonymous
Post 02/26/2021 09:27     Subject: Vent about DC vaccine registration snafus

Anonymous wrote:
Anonymous wrote:It's the second day. I personally give them the benefit of the doubt. The REAL issue is that the basically opened up registration to 50% of DC rather than focusing on the people who are actually high-risk. Now 20-something WFHs with "asthma" are breaking the website while high risk 60 year olds go unvaccinate. Stupid.


It's more like the second month. These problems are not new.


Mmmm, what's stupid is that Bowser/Nesbitt are giving 1/2 the vaccine stock to MD and Va residents who may not even have asthma (see NBC and CityPaper investigations) I guess they just want the city up and running, but actual residents to continue to stay home? Also, we are going into month 4...
Anonymous
Post 02/26/2021 09:25     Subject: Vent about DC vaccine registration snafus

Anonymous wrote:More problems on Friday, despite Charles "they carjack because they're cold" Allen's promise that he personally would fix things:

https://twitter.com/maustermuhle/status/1365303258848362496


LOLLOLOL

It actually went down about a minute in.
Anonymous
Post 02/26/2021 09:24     Subject: Vent about DC vaccine registration snafus

Anonymous wrote:It's the second day. I personally give them the benefit of the doubt. The REAL issue is that the basically opened up registration to 50% of DC rather than focusing on the people who are actually high-risk. Now 20-something WFHs with "asthma" are breaking the website while high risk 60 year olds go unvaccinate. Stupid.


It's more like the second month. These problems are not new.
Anonymous
Post 02/26/2021 09:24     Subject: Vent about DC vaccine registration snafus

It's the second day. I personally give them the benefit of the doubt. The REAL issue is that the basically opened up registration to 50% of DC rather than focusing on the people who are actually high-risk. Now 20-something WFHs with "asthma" are breaking the website while high risk 60 year olds go unvaccinate. Stupid.
Anonymous
Post 02/26/2021 09:20     Subject: Vent about DC vaccine registration snafus

More problems on Friday, despite Charles "they carjack because they're cold" Allen's promise that he personally would fix things:

https://twitter.com/maustermuhle/status/1365303258848362496
Anonymous
Post 02/26/2021 09:19     Subject: Vent about DC vaccine registration snafus

And, the website is down less than 20 minutes in.
Anonymous
Post 02/26/2021 09:09     Subject: Vent about DC vaccine registration snafus

Anonymous wrote:It was frustrating for sure, but at the end of the day yesterday’s 4500 shots are going to the priority zip codes. And the priority zip codes are also eligible to today’s 4500 shots. So why is DC releasing another 3000 doses tomorrow to the priority zip codes? Should tomorrow’s doses be available city wide?


Oh, you saw what they did!
Anonymous
Post 02/26/2021 08:03     Subject: Vent about DC vaccine registration snafus

It was frustrating for sure, but at the end of the day yesterday’s 4500 shots are going to the priority zip codes. And the priority zip codes are also eligible to today’s 4500 shots. So why is DC releasing another 3000 doses tomorrow to the priority zip codes? Should tomorrow’s doses be available city wide?