Anonymous wrote:
Anonymous wrote:I like it too, particularly the cable jewelry. One thing I don't like is this. I have had two pieces break and they had no excessive wear. One was a chain and it was just hanging on a hook when it broke. They don't stand behind their product and were extremely expensive to get repaired.
How did they break? I want to buy a couple more pieces but I'm hard on my jewelry and have a toddler and baby.
I'm not hard on jewelry at all. One was a chain that holds a stone pendant. It was literally just hanging on my necklace rack and fell off and broke. It was the chain itself. The repair was almost as much as buying a new chain. The second was a watch. The watch had two small stones on either side of the face. One of the stones fell off. I was in a metro station and actually saw it drop off and was able to recover the stone. I hadn't bumped it or anything.
What surprised me most, like I said, was that they don't stand behind their product at all. Stones should not fall out absent a hit to the piece and a chain should not just fall apart.