Anonymous
04/18/2020 11:12
Subject: ASA (Arlington) - No Refund for Cancelled Spring Season
Anonymous wrote:Anonymous wrote:How do they know if you are experiencing financial hardship? They can't know everyone's life circumstances and who they might have to be financially supporting in their own family. Are they asking for proof?
This is my issue with it. That's asking people to share personal data, like PP who may not necessarily want to share widely that he/she lost her job (so sorry to hear that, PP). Default should be that they will refund, with a request that people consider having it be a credit or a donation.
I requested a refund for a variety of reasons that I didn’t feel needed to be detailed in my email, they didn’t ask any questions.
Anonymous
04/14/2020 10:09
Subject: ASA (Arlington) - No Refund for Cancelled Spring Season
Anonymous wrote:How do they know if you are experiencing financial hardship? They can't know everyone's life circumstances and who they might have to be financially supporting in their own family. Are they asking for proof?
This is my issue with it. That's asking people to share personal data, like PP who may not necessarily want to share widely that he/she lost her job (so sorry to hear that, PP). Default should be that they will refund, with a request that people consider having it be a credit or a donation.
Anonymous
04/14/2020 10:02
Subject: ASA (Arlington) - No Refund for Cancelled Spring Season
Anonymous wrote:Just got the email from ADP. So they're canceling, and crediting back all but $150. I don't love paying $150 for nothing- that's almost half of the season cost - but I'll accept it. What I dislike is that they are only giving refunds in cases of "financial hardship." They're giving credits, but for some of us, a credit that expires in June 2021 means losing most or all of that money. (I only have one child, she ages out of ADP after this year and we're already getting a credit for the rec season that we'll hopefully be able to use this fall or next spring.)
Anyone else kind of annoyed by the idea that a refund is only for financial hardship and the rest of us are expected to accept a credit or donate several hundred dollars?
How do they know if you are experiencing financial hardship? They can't know everyone's life circumstances and who they might have to be financially supporting in their own family. Are they asking for proof?
Anonymous
04/14/2020 09:56
Subject: ASA (Arlington) - No Refund for Cancelled Spring Season
Anonymous wrote:Whatever. It’s a sunk cost and we’re fortunate to be employed and healthy. I’m donating.
Good for you, I got laid off 2 weeks after this corona virus crap happened so ever penny counts now.
Anonymous
04/14/2020 09:52
Subject: Re:ASA (Arlington) - No Refund for Cancelled Spring Season
I am certainly no ASA fan, been there and left. But, you realize, they are doing much more than most Clubs in the area.
I am paying a lot more than I would at ASA and we aren't getting any refunds or credits. They are at least working with you and trying to come up with a solution.
I am paying a lot more than I would at ASA and we aren't getting any refunds or credits. They are at least working with you and trying to come up with a solution.
Anonymous
04/14/2020 09:23
Subject: ASA (Arlington) - No Refund for Cancelled Spring Season
Just got the email from ADP. So they're canceling, and crediting back all but $150. I don't love paying $150 for nothing- that's almost half of the season cost - but I'll accept it. What I dislike is that they are only giving refunds in cases of "financial hardship." They're giving credits, but for some of us, a credit that expires in June 2021 means losing most or all of that money. (I only have one child, she ages out of ADP after this year and we're already getting a credit for the rec season that we'll hopefully be able to use this fall or next spring.)
Anyone else kind of annoyed by the idea that a refund is only for financial hardship and the rest of us are expected to accept a credit or donate several hundred dollars?
Anyone else kind of annoyed by the idea that a refund is only for financial hardship and the rest of us are expected to accept a credit or donate several hundred dollars?
Anonymous
04/13/2020 13:32
Subject: Re:ASA (Arlington) - No Refund for Cancelled Spring Season
Anonymous wrote:I can only comment on my daughters club. A large non profit club not far from Arlington. My perspective is their personnel and costs seem very much in line with what I would expect. Their office space is in a community center building. Nothing fancy at all but functional and within reason. Their support staff that is not soccer related seems to be one person. She answer phones and does a host of admin type work necessary to run a business of this size. Besides that I dont see much more that is not necessary or might be considered a luxury to have. I'm sure some clubs have beefed up their resources but my experience is in line with what Id expect at a non profit community based soccer program.
Not so much the person answering the phones, but the multiple titles dropped on people as an excuse to pay them more. Not sure there is a whole lot of value added by creating new director positions for every aspect of these programs. Most of these clubs should be able to operate with a half-dozen employees.
Anonymous
04/13/2020 12:20
Subject: ASA (Arlington) - No Refund for Cancelled Spring Season
Anonymous wrote:Anonymous wrote:^^I did. There was no season. Can't charge for services not rendered.
Did spring season start?
No
Anonymous
04/13/2020 09:38
Subject: Re:ASA (Arlington) - No Refund for Cancelled Spring Season
I can only comment on my daughters club. A large non profit club not far from Arlington. My perspective is their personnel and costs seem very much in line with what I would expect. Their office space is in a community center building. Nothing fancy at all but functional and within reason. Their support staff that is not soccer related seems to be one person. She answer phones and does a host of admin type work necessary to run a business of this size. Besides that I dont see much more that is not necessary or might be considered a luxury to have. I'm sure some clubs have beefed up their resources but my experience is in line with what Id expect at a non profit community based soccer program.
Anonymous
04/13/2020 09:24
Subject: Re:ASA (Arlington) - No Refund for Cancelled Spring Season
Anonymous wrote:Non Profit doesnt mean they dont have bills and more importantly it most certainly doesnt mean they dont need to make $$$. I understand your question and seemingly they dont have "sunk" costs but the administrative costs alone to run an organization the size of some of these programs is in fact quite large. Even the basics like lease cost, insurance, field space fees, labor and ...., these dont go away. Those incomiing fees are likely already spent
True, but I wonder why many of these nonprofits have such large administrative staffs. It seems like clubs have been adding these positions which don’t really help their core nonprofit goals. Labor costs for the non-coaching staff members is way out of control in a lot of the local clubs.
Anonymous
04/13/2020 09:02
Subject: Re:ASA (Arlington) - No Refund for Cancelled Spring Season
Non Profit doesnt mean they dont have bills and more importantly it most certainly doesnt mean they dont need to make $$$. I understand your question and seemingly they dont have "sunk" costs but the administrative costs alone to run an organization the size of some of these programs is in fact quite large. Even the basics like lease cost, insurance, field space fees, labor and ...., these dont go away. Those incomiing fees are likely already spent
Anonymous
04/13/2020 08:53
Subject: Re:ASA (Arlington) - No Refund for Cancelled Spring Season
Anonymous wrote:I won’t pretend to know everything that was already done but with ASA rec soccer, the uniforms don’t change from year to year and the only kids who would have been getting new uniforms this season would be kids who hadn’t played yet. They will just store whatever they had for next season (new uniforms won’t be handed out to everyone again until fall 2021 I believe). All the fields that they play on are owned by Arlington County so I would imagine there would be some sort of an agreement reached since those fields are closed so no practice or games can take place even if ASA wanted to. I’m also not sure if the teams had been finalized yet before all of this happened. Obviously there would be some hours spent working on that but I get the coach emails from our teams and hadn’t seen one yet verifying the final team placement.
That could be part of where the $15 administration fee came from. It’s not called a credit card fee.
This. I'd really like to know what sunk costs they incurred that they can't offer refunds to rec families. Considering the thousands of kids who play rec soccer in Arlington that's a whole lot of money to hold on to. Rec coaches aren't paid, they likely aren't stuck with a bill to ArlCo for the fields. Uniforms are new only every 2 years or so. What expenses are so great that they are intending to hold onto all of that cash?
My child wants to play in the fall and luckily it isn't a financial hardship, but I'm irked that a nonprofit is planning to keep money that I paid for an activity even though that activity isn't happening.
Anonymous
04/12/2020 22:50
Subject: ASA (Arlington) - No Refund for Cancelled Spring Season
Stop being so petty.Anonymous wrote:and to charge $15 admin fee to receive credit for Fall season. Am I understanding this correctly?
Anonymous
04/12/2020 15:27
Subject: ASA (Arlington) - No Refund for Cancelled Spring Season
Anonymous wrote:Whatever. It’s a sunk cost and we’re fortunate to be employed and healthy. I’m donating.
+1
Anonymous
04/12/2020 15:23
Subject: ASA (Arlington) - No Refund for Cancelled Spring Season
Anonymous wrote:^^I did. There was no season. Can't charge for services not rendered.
Did spring season start?