I did not get this email about cancellation dates. But my kids are signed up for a week in August. Do you think this may be why? Because June and July are really the only months at the moment that people are considering pulling out of?

Assume you all got today’s email. If they are forced to cancel, they will refund all but $150/week, which will be credited to next summer. Or you can get a refund of $75/week of the deposit with no credit.

Yeah, I saw that email too. If they end up having to close for the weeks that we signed up for, and they don't fully refund the money or offer a credit, I will dispute the charge with my credit card company. If they are open, I will send my kids there. If my kids happen to be sick, and they are open, then I of course will expect no refund.

Calleva sent out an email this week to announce that they are adjusting their cancellation policy to allow folks to cancel until June 1st.

They will keep $150 per week for their administrative costs and issue a refund for the rest.

It did not say that the $150 would be credited to next year.

Personally, with two kids who are going to calleva for a few weeks, that is a lot of money. $300 x 3= $900

I am thinking about emailing them about this but part of me thinks it’s best to wait it out and see if the state will allow them to even hold a camp.

Anonymous wrote:

Anonymous wrote:Holton's Creative Summer hasn't cancelled but they sent a note last week saying we will receive a full refund if they cancel.

Same with Washington Episcopal School camp - gained my loyalty for sure.

Same with NPS's camp

I suspect if they cancel .... you will get your money.

If you cancel you will lose your deposit.

Why would you cancel, if it is open it's open.

Anonymous wrote:I was told you get full refund minus deposit of $150 per week.

Are you sure it was per week? I thought it was just 1 $150 deposit.

Anonymous wrote:

Anonymous wrote:Holton's Creative Summer hasn't cancelled but they sent a note last week saying we will receive a full refund if they cancel.

Same with Washington Episcopal School camp - gained my loyalty for sure.

+1

Anonymous wrote:Do you think Calleva will credit towards next year if we don't withdraw but camp doesn't end up happening?

At a minimum they need to offer a credit. Otherwise all of us will just dispute the charge with the credit card, which will mean they don’t get the money. And if it comes to that, no way am I going to sign my kid up in the future. I’m sure I’m not the only one.

Do you think Calleva will credit towards next year if we don't withdraw but camp doesn't end up happening?

I was told you get full refund minus deposit of $150 per week.

If we can cancel by April 30, do we get the full amount back? Because I’m tempted to do that. We signed up for 2 weeks, and I don’t want to be out $1,200

Anonymous wrote:

Anonymous wrote:Has anyone reached out to them proactively?

I did. They said they're sticking with their original cancelation deadline of May 1st. Pretty unfair.

I did as well. Same information given.

I did a credit card dispute for the first time ever when Language Stars closed suddenly, and the tuition was returned to me. It is an option if you don’t have any others.

Saw this article in the WaPo and am thinking this may be the last resort option:
https://www.washingtonpost.com/lifestyle/travel/how-to-file-a-credit-card-dispute-for-your-canceled-vacation--and-win/2020/04/08/316e7b7e-7807-11ea-b6ff-597f170df8f8_story.html

Thoughts?