Anonymous wrote:I was at the Toyota of Lincoln Park dealership yesterday and had an extremely bad experience that involved being lied to twice, berated, and yelled at by their sales manager when I woudn't take a last minute bait and switch on trim levels after hours negotiating price.

I'm trying to figure out who own the dealership or at least who is the CEO / President to report this sales manager. I'm running into dead ends though on figuring out the dealerships structure. Any sleuths out there better at googling than me?

Why do you think the sales manager does not do that to everyone??? Most car sales people are Liberals.

Anonymous wrote:Karen: "Hi, I'd like to report a salesmanager. Its a deceptive one."

Dealer: "So, that narrows it down to.....everyone."

You're making things too personal. Its business. Incumbent in this is the right to walk out the door. That's why its negotiating, and not "pleading." Tell him what you want, and write it down, and tell him to call you at the end of the month when they need to make their numbers.

Just remember, you're not the manners police. At some point this guy is going to tick off the wrong person, he might not even know it, and its going to impact his career or life in some way. Again, he may never even know what opportunity he lost out on. But its not worth your time to put him in his place.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I was at the Toyota of Lincoln Park dealership yesterday and had an extremely bad experience that involved being lied to twice, berated, and yelled at by their sales manager when I woudn't take a last minute bait and switch on trim levels after hours negotiating price.

I'm trying to figure out who own the dealership or at least who is the CEO / President to report this sales manager. I'm running into dead ends though on figuring out the dealerships structure. Any sleuths out there better at googling than me?

In this day and age, why are there any negotiations happening in person? If you know exactly what you want, negotiate electronically, and when you go in to sign on the dotted line, if they mess with you, walk out (as you already did). And, yes, I agree with a prior poster, these jackwagons f with guys, too.

It is so much better to buy a car online. I researched which dealerships had the most volume selling cars. I emailed them and two other dealerships and said this is what I want, what is the best price. I did it toward end of month and end of quarter. Dealership with high volume had best offer. Looked online to verify fair price. Emailed again and said I was paying cash. I was in and out with new car without any hassle.

Anonymous wrote:

Anonymous wrote:I was at the Toyota of Lincoln Park dealership yesterday and had an extremely bad experience that involved being lied to twice, berated, and yelled at by their sales manager when I woudn't take a last minute bait and switch on trim levels after hours negotiating price.

I'm trying to figure out who own the dealership or at least who is the CEO / President to report this sales manager. I'm running into dead ends though on figuring out the dealerships structure. Any sleuths out there better at googling than me?

In this day and age, why are there any negotiations happening in person? If you know exactly what you want, negotiate electronically, and when you go in to sign on the dotted line, if they mess with you, walk out (as you already did). And, yes, I agree with a prior poster, these jackwagons f with guys, too.

Anonymous wrote:

Anonymous wrote:Mark Mizera is the General Manager of that dealership. I found him on Linkedin. But, as has been previously stated, people that work at car dealerships are the scum of the earth.

I used to be a sales manager at a large Honda dealership in southern California. Any time someone complained to me that one of my salespeople were trying to rip them off or upsell them unnecessary accessories or services or warranties, or take advantage of them in some way, I'd give that associate a $100 bonus. Because that's someone working every angle, putting money in my pocket. Good for them.

Anonymous wrote:I was at the Toyota of Lincoln Park dealership yesterday and had an extremely bad experience that involved being lied to twice, berated, and yelled at by their sales manager when I woudn't take a last minute bait and switch on trim levels after hours negotiating price.

I'm trying to figure out who own the dealership or at least who is the CEO / President to report this sales manager. I'm running into dead ends though on figuring out the dealerships structure. Any sleuths out there better at googling than me?

Anonymous wrote:

Anonymous wrote:Mark Mizera is the General Manager of that dealership. I found him on Linkedin. But, as has been previously stated, people that work at car dealerships are the scum of the earth.

I used to be a sales manager at a large Honda dealership in southern California. Any time someone complained to me that one of my salespeople were trying to rip them off or upsell them unnecessary accessories or services or warranties, or take advantage of them in some way, I'd give that associate a $100 bonus. Because that's someone working every angle, putting money in my pocket. Good for them.

Anonymous wrote:I'm going to assume you are a woman! I get this crap quite often because I'm 35 and probably look 25 at best even though I'm a mother of three and I truly run our household. When I'm negotiating with older males I can tell they want to speak with my "obviously much older husband" (he's only 2 years older) and it drives me nuts. My solution is to just talk tough with them and tell them I'm in charge and if they don't like it they can leave. I don't yell or swear but they quickly realize I'm serious. Just don't take BS from these guys.