Anonymous wrote:
Anonymous wrote:No medical bills but that bruise really hurts and it will be weeks before it goes away. Metal fatigue is a real thing which is why parts like bolts and screws are changed out on airplanes. The situation could have turned out much worse if I had been in poorer shape. Honestly I want someone to say they are sorry in an official way and to tune up the bikes and maybe comp my membership for a few months. This should not have happened and it was upsetting. And I do feel it's their responsibility to keep equipment in safe working order.
Over a bruise? This is ridiculous.
OK, there's a lot to eye roll about here. A bruise that "really hurts", an apology "in an official way", "I feel like I'm drowning", "desperately needed to de-stress", etc etc.
I hate to tell you, but they're not going to routinely replace bolts in those bikes. The cost/benefit ratio is too low for something like that. Yeah, they'll fix something if it's broken or update some software, but they're not going to perform preventative maintenance at the individual screw and bolt level. The engineers who work at the company who designed those bikes did material stress tests on all parts, and something like a bolt snapping is going to get chalked up in the "freak accident" category (unless this is a defect and happening on many bikes). They change bolts and screws on airplanes because when those fail, hundreds of people die. Also, they are in service for decades on end.
That said, you definitely need to speak to a manager about it. I don't think they OWE you anything, but I think it would be the right thing to do for them to comp you a month or two as a gesture of good will. Every contract you sign for a gym will point out that there are dangers and they won't be liable for injuries. This is one of the dangers.