I've never had a problem renting a AWD vehicle in an area that has lots of snow and ice. Rental car companies in the US don't provide snow chains, and it's unrealistic to think someone is going stop and buy chains and install them on a rental car. I just rented a car from Hertz in Canada, and I do think it described the car as AWD when I made the reservation. However, if it's not clear, I would do it the old fashioned way and call and ask.