Anonymous
Post 06/27/2017 09:24     Subject: I just complained about a grocery store employee who was rude to me
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:^NP. Dramatic much? I doubt the employee will be fired just because of OP's one complaint. Probably it will be placed on their employment record at the store- and if they get a certain number of complaints, maybe 3, maybe several more, then they will be terminated. At least, that's how I imagine these things work.


You are literally making things up based on how they would operate if you ran a grocery store, which you most likely do not.


NP here. Do you manage or own a grocery store PP? I don't but common sense says that it takes time and money to train employees. The most financially sound approach would be to counsel and correct the employee if a complaint was made (assuming this is the first time).

Minimum wage employee? Train? Costs money? Nobody cares about minimum wage employees
Anonymous
Post 06/27/2017 09:21     Subject: I just complained about a grocery store employee who was rude to me
Anonymous wrote:Don't be difficult, just buy half a pound! Jeez!

It's Whole foods, a third of a pound is like buying 5 pounds at a regular store.
Anonymous
Post 06/27/2017 09:18     Subject: I just complained about a grocery store employee who was rude to me
Anonymous wrote:
Anonymous wrote:I spoke with a manager at Whole Foods today about an employee in the butcher section who did not know what the number on the scale should say when I told him "one third of a pound". He got the scale saying .74 and when I said "Oh, you're going in the opposite direction - it's one third, not three fourths" he STILL didn't know.

I told the manager maybe they could put a chart on each scale that has a chart for how to translate what people say to what the scale should say. Embarrassingly, the manager said "I recognize you - you've said this to me before." I didn't remember that and just said "Oh, well, it's still an issue."


He's probably never had anyone order 1/3 of a pound before - and that's why you were memorable to the manager, too.


NP -- I order a 1/3 of a pound all the time so it should be common. The manager should have done something the first time.
Anonymous
Post 06/27/2017 09:02     Subject: I just complained about a grocery store employee who was rude to me
Anonymous wrote:
Anonymous wrote:When someone is rude to me at a grocery store, I ask how they are feeling and chat a little about what happened. After a few minutes we laugh and both walk away

I don't feel good about it -- only a way to be human

I suppose OP handles rudeness in another way


I am not a therapist and do not feel comfortable asking a stranger who has been rude to me how they are feeling. I assume they are feeling good now that they dissed me.


I don't really give a c**p how someone who has insulted me is feeling. If anything I hope the answer is "bad"
Anonymous
Post 06/27/2017 09:00     Subject: I just complained about a grocery store employee who was rude to me
Anonymous wrote:When someone is rude to me at a grocery store, I ask how they are feeling and chat a little about what happened. After a few minutes we laugh and both walk away

I don't feel good about it -- only a way to be human

I suppose OP handles rudeness in another way


I am not a therapist and do not feel comfortable asking a stranger who has been rude to me how they are feeling. I assume they are feeling good now that they dissed me.
Anonymous
Post 06/27/2017 07:31     Subject: I just complained about a grocery store employee who was rude to me
Anonymous wrote:I spoke with a manager at Whole Foods today about an employee in the butcher section who did not know what the number on the scale should say when I told him "one third of a pound". He got the scale saying .74 and when I said "Oh, you're going in the opposite direction - it's one third, not three fourths" he STILL didn't know.

I told the manager maybe they could put a chart on each scale that has a chart for how to translate what people say to what the scale should say. Embarrassingly, the manager said "I recognize you - you've said this to me before." I didn't remember that and just said "Oh, well, it's still an issue."


He's probably never had anyone order 1/3 of a pound before - and that's why you were memorable to the manager, too.
Anonymous
Post 06/27/2017 07:28     Subject: Re:I just complained about a grocery store employee who was rude to me
I've complained online about poor treatment at the grocery store. Nothing usually happens (that you know about). No acknowledgement. No "I'm Sorry." Customer service sucks these days.
Anonymous
Post 06/27/2017 07:08     Subject: I just complained about a grocery store employee who was rude to me
Anonymous wrote:
Anonymous wrote:This must truly be a slow news day or you are so diminished in your life events that something this mundane could be seen as a matter of importance. Wow. What's next?

-- I just found some very dark ear wax.
-- I just filled my gas tank extra full.
-- I just sent back my steak for extra cooking.
-- I just pre-soaked some underwear.


...And yet you clicked on the link. Did someone seize your computer and direct you to this thread against you will? Perhaps while you were cleaning your earwax?


I thought there was going to be some substance to it! The employee was inexcusably rude, had made racist comments or the like.
Anonymous
Post 06/27/2017 06:53     Subject: Re:I just complained about a grocery store employee who was rude to me
I complained about someone once. He was a professional and my firm was a client. He was really rude to me several times and yelled at me over the phone (like really shouted, on top of his lungs). I mentioned this to my boss, he passed on the message. I felt absolutely horrible to find out a day or two later that the guy got fired. It turned out his superiors received numerous complaints from other clients about him, and mine just happened to be the last straw. Still I felt bad about it for a long time. I was also pretty young (25-26 or so), don't know if I would complain again in a similar situation.
Anonymous
Post 06/27/2017 06:27     Subject: I just complained about a grocery store employee who was rude to me
Anonymous wrote:This must truly be a slow news day or you are so diminished in your life events that something this mundane could be seen as a matter of importance. Wow. What's next?

-- I just found some very dark ear wax.
-- I just filled my gas tank extra full.
-- I just sent back my steak for extra cooking.
-- I just pre-soaked some underwear.


...And yet you clicked on the link. Did someone seize your computer and direct you to this thread against you will? Perhaps while you were cleaning your earwax?
Anonymous
Post 06/27/2017 06:00     Subject: I just complained about a grocery store employee who was rude to me
This must truly be a slow news day or you are so diminished in your life events that something this mundane could be seen as a matter of importance. Wow. What's next?

-- I just found some very dark ear wax.
-- I just filled my gas tank extra full.
-- I just sent back my steak for extra cooking.
-- I just pre-soaked some underwear.
Anonymous
Post 06/27/2017 05:33     Subject: I just complained about a grocery store employee who was rude to me
Anonymous wrote:I spoke with a manager at Whole Foods today about an employee in the butcher section who did not know what the number on the scale should say when I told him "one third of a pound". He got the scale saying .74 and when I said "Oh, you're going in the opposite direction - it's one third, not three fourths" he STILL didn't know.

I told the manager maybe they could put a chart on each scale that has a chart for how to translate what people say to what the scale should say. Embarrassingly, the manager said "I recognize you - you've said this to me before." I didn't remember that and just said "Oh, well, it's still an issue."


This is so pathetic on two levels. First, of course, that an employee cannot utilize elementary math skills. Second, that the manager appears to have done nothing about it. Oh well. Perhaps robots are on the way.
Anonymous
Post 06/27/2017 05:21     Subject: I just complained about a grocery store employee who was rude to me
Anonymous wrote:
Anonymous wrote:^NP. Dramatic much? I doubt the employee will be fired just because of OP's one complaint. Probably it will be placed on their employment record at the store- and if they get a certain number of complaints, maybe 3, maybe several more, then they will be terminated. At least, that's how I imagine these things work.


You are literally making things up based on how they would operate if you ran a grocery store, which you most likely do not.


NP here. Do you manage or own a grocery store PP? I don't but common sense says that it takes time and money to train employees. The most financially sound approach would be to counsel and correct the employee if a complaint was made (assuming this is the first time).
Anonymous
Post 06/27/2017 05:16     Subject: I just complained about a grocery store employee who was rude to me
Anonymous wrote:
Anonymous wrote:^NP. Dramatic much? I doubt the employee will be fired just because of OP's one complaint. Probably it will be placed on their employment record at the store- and if they get a certain number of complaints, maybe 3, maybe several more, then they will be terminated. At least, that's how I imagine these things work.


You are literally making things up based on how they would operate if you ran a grocery store, which you most likely do not.


No, I am going by the corporate structure that I see in America today. I doubt most stores have a "one strike" policy.
Anonymous
Post 06/27/2017 05:12     Subject: I just complained about a grocery store employee who was rude to me
When someone is rude to me at a grocery store, I ask how they are feeling and chat a little about what happened. After a few minutes we laugh and both walk away

I don't feel good about it -- only a way to be human

I suppose OP handles rudeness in another way