Anonymous
Post 12/28/2021 18:52     Subject: Re:Little Red Fox
Anonymous wrote:
Anonymous wrote:+1. My parents drive down from Manhattan for visits frequently (pre and post-pandemic) and love going to Politics and Prose and they've stopped in LRF twice and have had nearly "dinner party" stories about how rude and unhelpful they are. The food is decent enough but nothing to write home about and the attitude is intolerable.


It baffles me how the service can continue to be so surly. I mean, I know service work sucks. But that a successful shop should continue to hire such unpleasant people over a period of years...I mean, either the workplace is toxic and that's why they're all so unpleasant, or they genuinely like each other and don't care how they come across to customers.


It's notable enough I have to assume it is a top-down issue. Well beyond "service work sucks" and I say that as someone who did service work and generally prefers a hands-off browsing experience and doesn't require a** kissing or pleasantries and just wants a touch of efficiency.
Anonymous
Post 12/28/2021 18:05     Subject: Re:Little Red Fox
Anonymous wrote:+1. My parents drive down from Manhattan for visits frequently (pre and post-pandemic) and love going to Politics and Prose and they've stopped in LRF twice and have had nearly "dinner party" stories about how rude and unhelpful they are. The food is decent enough but nothing to write home about and the attitude is intolerable.


It baffles me how the service can continue to be so surly. I mean, I know service work sucks. But that a successful shop should continue to hire such unpleasant people over a period of years...I mean, either the workplace is toxic and that's why they're all so unpleasant, or they genuinely like each other and don't care how they come across to customers.
Anonymous
Post 12/28/2021 17:45     Subject: Little Red Fox
I live in the neighborhood. I went to LRF twice and was not impressed. Whomever likes their food can't cook. But, I am glad they have filled a couple of storefronts.
Anonymous
Post 12/28/2021 17:31     Subject: Re:Little Red Fox
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:I'm kind of relieved to hear I'm not the only one who's gotten a bad vibe from LRF staff. But it sounds like I do need to try their Cuban sandwich. (PP who recommended Bread Furst)


My husband walked into LRF to buy a pie and they refused to sell one to him because he hadn’t ordered on-line and selected a time to pick it up. I understand it was his error, but why not just sell him the pie since he was already there and explain the procedure for next time? The staff there lacks basic customer service skills. He bought a pie at Whole Foods instead, and there won’t be a next time for LRF.


I’ve also had terrible experiences with the staff both pre pandemic and during. Such a shame, the food is good and I love going next door to Politics and Prose. But I don’t like being made to feel like I should be honored to breathe the same air as the staff.


+1. My parents drive down from Manhattan for visits frequently (pre and post-pandemic) and love going to Politics and Prose and they've stopped in LRF twice and have had nearly "dinner party" stories about how rude and unhelpful they are. The food is decent enough but nothing to write home about and the attitude is intolerable.
Anonymous
Post 12/28/2021 16:43     Subject: Re:Little Red Fox
Anonymous wrote:
Anonymous wrote:I'm kind of relieved to hear I'm not the only one who's gotten a bad vibe from LRF staff. But it sounds like I do need to try their Cuban sandwich. (PP who recommended Bread Furst)


My husband walked into LRF to buy a pie and they refused to sell one to him because he hadn’t ordered on-line and selected a time to pick it up. I understand it was his error, but why not just sell him the pie since he was already there and explain the procedure for next time? The staff there lacks basic customer service skills. He bought a pie at Whole Foods instead, and there won’t be a next time for LRF.


I’ve also had terrible experiences with the staff both pre pandemic and during. Such a shame, the food is good and I love going next door to Politics and Prose. But I don’t like being made to feel like I should be honored to breathe the same air as the staff.
Anonymous
Post 12/28/2021 16:12     Subject: Little Red Fox
Love the breakfast burrito
Anonymous
Post 12/28/2021 13:23     Subject: Re:Little Red Fox
Anonymous wrote:I'm kind of relieved to hear I'm not the only one who's gotten a bad vibe from LRF staff. But it sounds like I do need to try their Cuban sandwich. (PP who recommended Bread Furst)


My husband walked into LRF to buy a pie and they refused to sell one to him because he hadn’t ordered on-line and selected a time to pick it up. I understand it was his error, but why not just sell him the pie since he was already there and explain the procedure for next time? The staff there lacks basic customer service skills. He bought a pie at Whole Foods instead, and there won’t be a next time for LRF.
Anonymous
Post 12/27/2021 11:46     Subject: Little Red Fox
Anonymous wrote:Stay away from the breakfast burrito. They are ridiculously delicious and despite their huge size you will want to eat 10. Mmmmm breakfast burrito....


I don't get the hype for their breakfast burrito at all.

I've tried it twice and both times I was very disappointed. The potatoes are not crispy at all, and no bacon or sausage. For a $10 burrito it should at least come with meat. I don't know how so many people lose their s*it over soggy eggs and potatoes in a tortilla.

Also their hot sauce is just slightly spicier tabasco. No real flavor other than vinegar.
Anonymous
Post 12/27/2021 10:44     Subject: Re:Little Red Fox
I'm kind of relieved to hear I'm not the only one who's gotten a bad vibe from LRF staff. But it sounds like I do need to try their Cuban sandwich. (PP who recommended Bread Furst)
Anonymous
Post 12/26/2021 23:47     Subject: Re:Little Red Fox
Bread Furst has great cookies, we esp like the oatmeal cookies with dried cherries and sea salt, so good!

I gave up on LRF due to staff vibe, felt uncomfortable and akward.
Anonymous
Post 12/26/2021 23:43     Subject: Little Red Fox
Anonymous wrote:Their cuban is delicious. Not authentic, but really good and juicy.


Agree. It is a really good sandwich. I also like their soba noodle salad. And cake (slices of sheet cake with icing. So good.)
Anonymous
Post 12/26/2021 19:52     Subject: Little Red Fox
Their cuban is delicious. Not authentic, but really good and juicy.
Anonymous
Post 12/26/2021 19:49     Subject: Little Red Fox
Anonymous wrote:Spinoff comment: I've started going back to Bread Furst (down Conn. a few blocks on the other side) and I like it more and more. In its early days, I'd written it off because ordering seemed chaotic and I didn't like their overdone baguettes. But their prepared foods, pantry items, and baked goods are more various than in the early days and there's a lot there that's really, really good. Yummy soups in their fridge. The flow for ordering and paying is much improved.


Thanks for this recommendation. I have a couple of friends that have also had unpleasant experiences at Little Red Fox. I thought maybe it was due to staff changes, but I’ve given them enough chances. I’ll definitely try Bread Furst.
Anonymous
Post 12/26/2021 19:46     Subject: Re:Little Red Fox
Anonymous wrote:Where do people park when they go to RLF?


LRF? In the parking lot behind, which it shares with Politics & Prose. Challenging at some busy times, but fairly easy to find a space at less-busy hours.
Anonymous
Post 12/26/2021 19:41     Subject: Re:Little Red Fox
Where do people park when they go to RLF?