Anonymous wrote:Not trying to offend, but is writing and other client communication a big part of your job? I've an employee who does good work but is not a native English speaker. A large part of his job is interacting with clients. He struggles with this and we have to assign part of this communication to others a lot. This brings his value down as an employee, because we have to pick and choose what he's able to take on.
Also, he does sometimes take longer and works slightly more hours than his peers, not sure if this is due to technical skill or communication. Anyway, his peers do make more because they are more efficient and make more money for the company and can handle all communications. That said, he's a good employee and works hard, and I don't feel he's underpaid for what he contributes. Just slightly less than more efficient peers.
Well, no, no client communication for me. I am anything but slow despite my accent and occasional grammar errors. My technical skills are good.
I m not personally offended, but your assumptions are, well, offensive.
If person is speak with an accent it doesn't mean he's thinks with accent, or developmentally challenged or something.
That should not affect pay-rate, assuming that person does perform according to job description.