Anonymous wrote:Someone complained that the "how could they send a mother's day card to triers" email complaint thread was old. So do people have complaints about SG other than the card? I suspect so.
List the topic of your complaint before you vent - but vent. Keeping it inside and thinking that shitty treatment is acceptable is NOT okay and won't help you. Stress adds to infertility and all SGF does is provide stress to people already stressed out.
Some of the options for complaints:
1. Financial
2. Nurse
3. Doctor
4. Staff
5. SGF policies - not explained until you lived it?
6. attitude
7. advertising - other than the email
And state which office - everyone thinks its just DC - but I think the other offices have their issues, DC just might be the worst.
Staff
I went in for a uterus scan months after a miscarriage. While items were in my vagina; fluid is being put in my vagina I was asked how old my child was. Really? Yeah - I asked "what?" and the technician said well you have been pregnant before from the way your uterus looked, so how old is your little one. I told her I had a miscarriage months ago and hadn't gotten pregnant since so that is why I was at a fertility clinic. Seriously.
SGF management said she should have read the chart. Really - you think? And SGF management asked me her name - really - because they can't look up my chart and see who performed it that way.
If staff is so busy busy busy (she was chatting with another staffer when I came in about social things not working) then put little dots on the folders like purple for miscarriage; green for secondary infertility; orange for medically shy; etc. So that staff has a quick way to know. How hard is that?
Really, OP? Sure, vent. But don't try to justify it as a necessary part of conceiving. That's ridiculous. Though you may theoretically receive some stress relief from venting, you could gain it all back and then some by dwelling on negativity, especially about experiences you cannot control/change and those that have nothing to do with you. What is the point of that?
Share, address what issues need to be addressed, and then move on.