How do I hate my heat pump . . . Let me count the ways.
We have gas downstairs and heat pump upstairs. It is horrible. In cold weather (which isn't even that cold) it can't keep up. It takes hours to warm up again after we've been gone. It blows air that feels cold. Aux heat turns on in weather we've been having lately which is expensive.
This is all in a new-build house from a good quality builder. If there were any way to convert it to gas, I would, but in our case, it would take major remodeling and $$$.