Anonymous wrote:I am the OP and I think my post was a bit misunderstood. First of all my husband never told me to return the jacket! He just said that it was in such bad shape that there was no point on selling on ebay. Then after I heard that, I started wondering about how long these jackets are supposed to last- and what is reasonable. The truth is that I don't know. If the life span of a quilted jacket is a few years, then I will happily buy another one. If it's ten years and I got a lemon, so to speak, that's when I would consider going back to Nordstrom. I am not trying to pull anything off here or do anything unethical- just trying to figure out what the expectation is for how long a jacket like this should last.
It can't turn a light fabric coat with a fragile single-stitch diamond pattern into the kevlar jacket of the century.
Anonymous wrote:There are companies that have lifetime warranties on things (LL Bean comes to mind). But if I've had an LL Bean coat for 4 years, worn it a lot, and decided that it looked "worn"...yeah, I'd be an asshole for returning it. Even if LL Bean says that technically, that's ok.
Boots splitting open after less than a year is totally different, sounds like a defect. Wear and tear is not a defect.
Anonymous wrote:I am the OP and I think my post was a bit misunderstood. First of all my husband never told me to return the jacket! He just said that it was in such bad shape that there was no point on selling on ebay. Then after I heard that, I started wondering about how long these jackets are supposed to last- and what is reasonable. The truth is that I don't know. If the life span of a quilted jacket is a few years, then I will happily buy another one. If it's ten years and I got a lemon, so to speak, that's when I would consider going back to Nordstrom. I am not trying to pull anything off here or do anything unethical- just trying to figure out what the expectation is for how long a jacket like this should last.
Anonymous wrote:I don't care that your jacket was expensive. All I care about is that you really think its fair to return an item that you have worn for four years. It doesn't matter if it was $5 or $500. Bottom line is you do not returm worn merchandise. This has to be a troll.
Anonymous wrote:Maybe the only reason she can afford expensive clothes, is because he returns all of his.