DH and I recently had our follow up appt with Dr. Levens (after concluding all of the testing for the workup). We've found the doctor, nurse, and staff friendly and efficient so far. Our nurse is great about returning phone calls, and when she was on vacation, the nurses they had covering her patients were responsive to phone messages. Our first treatment cycle is next month, so I can't speak to the treatment experience, but so far we feel well taken care of.