Anonymous
05/05/2013 18:52
Subject: Would you change a feedback on Etsy only because the store owner demanded it in order to refund you?
Anonymous wrote:Anonymous wrote:Anonymous wrote:
OP, ITA donate the scarf, keep the review. On principle.
And add that the seller wanted you to change your review for the refund so you deciced to donate the scarf instead.
+1. And open up a complaint with BBB.
I don't think you can open a complaint with the BBB for some random Etsy seller...
Anonymous
05/05/2013 17:29
Subject: Would you change a feedback on Etsy only because the store owner demanded it in order to refund you?
Anonymous wrote:Anonymous wrote:
OP, ITA donate the scarf, keep the review. On principle.
And add that the seller wanted you to change your review for the refund so you deciced to donate the scarf instead.
+1. And open up a complaint with BBB.
Anonymous
05/05/2013 17:27
Subject: Would you change a feedback on Etsy only because the store owner demanded it in order to refund you?
Anonymous wrote:
OP, ITA donate the scarf, keep the review. On principle.
And add that the seller wanted you to change your review for the refund so you deciced to donate the scarf instead.
Anonymous
05/05/2013 15:51
Subject: Would you change a feedback on Etsy only because the store owner demanded it in order to refund you?
OP, ITA donate the scarf, keep the review. On principle.
Anonymous
05/05/2013 14:04
Subject: Re:Would you change a feedback on Etsy only because the store owner demanded it in order to refund y
Really for $28 you want to go crazy? Just write something and get it over with.
Anonymous
05/05/2013 11:27
Subject: Would you change a feedback on Etsy only because the store owner demanded it in order to refund you?
Etsy is under no obligation to get involved.
OP, does this vendor have it's own TOS? Read them closely.
http://www.etsy.com/help/article/479?ref=ft_terms
Etsy, for the benefit of users, may try to help users resolve disputes. Etsy does so in Etsy's sole discretion, and Etsy has no obligation to resolve disputes between users or between users and outside parties. To the extent that Etsy attempts to resolve a dispute, Etsy will do so in good faith based solely on Etsy's policies. Etsy will not make judgments regarding legal issues or claims.
OP, does this vendor have it's own TOS? Read them closely.
http://www.etsy.com/help/article/479?ref=ft_terms
Etsy, for the benefit of users, may try to help users resolve disputes. Etsy does so in Etsy's sole discretion, and Etsy has no obligation to resolve disputes between users or between users and outside parties. To the extent that Etsy attempts to resolve a dispute, Etsy will do so in good faith based solely on Etsy's policies. Etsy will not make judgments regarding legal issues or claims.
Anonymous
05/05/2013 11:01
Subject: Would you change a feedback on Etsy only because the store owner demanded it in order to refund you?
Contact etsy and fwd them her emails. This is absurd!
Anonymous
05/05/2013 10:45
Subject: Would you change a feedback on Etsy only because the store owner demanded it in order to refund you?
PayPal will automatically take the money out of her acct and hold it if you open up a case. I would dispute it.
Anonymous
05/05/2013 10:18
Subject: Re:Would you change a feedback on Etsy only because the store owner demanded it in order to refund y
Fight the power! Companies or sellers who operate like that might win a tiny battle but likely ultimately lose the war.
http://gma.yahoo.com/1-44-dispute-reveals-high-stakes-online-feedback-160546817--abc-news-money.html
http://gma.yahoo.com/1-44-dispute-reveals-high-stakes-online-feedback-160546817--abc-news-money.html
Anonymous
05/05/2013 10:12
Subject: Would you change a feedback on Etsy only because the store owner demanded it in order to refund you?
Anonymous wrote:Have you heard anything back from customer service? I would be writing and calling them until you got some help. That is outright blackmail and I have to agree with the others. I would not remove the feedback, even if it ends up meaning you lose your money. I think you can also file a report with PayPal. They can hold the money while the case is investigated. Check with them to see what you can do.
Lastly I never leave feedback for anyone I buy from that I am unhappy with until I get my refund. For exactly this reason, they can be nasty all they want because they have already seen what the buyer will do. No feedback left, they will bend over backwards to avoid any chance of a negative feedback. At best, they could have asked for it back, given you a refund and gotten a feedback that read item not as expected, seller refunded my money. That way, you are able to leave a feedback that isnt negative but clearly tells others to be aware, they dont sell quality items.
I agree. I would fight this until I got some response, just out of principle. D-bags like that shouldn't get positive feedback.