Anonymous wrote:BA was horrible last time - British plane food (somehow yuckier than American plane food, go figure) and attitude to boot. Taxing into Heathrow we had to walk outside through some doors on the tarmac and walk a mile to the gate, they didn't do a great job of keeping an eye on everybody deplaning - I kept thinking what a huge security nightmare if would be if somebody darted off. During a layover in London we asked if we could move up our departure flight, try and go standby on an earlier plane. The agent said "No, that's not how we do things here" and when we asked if she could just check it, she said no. I said jeez, airlines in America would, that's just good customer service, she said "That's why they are all going out of business."
It sounds like you haven't traveled very much internationally.