Anonymous wrote:OP, we all can play the "I would have...." game. I had a similar situation once (crazy man literally picked up my child and started to walk off with her). Everyone just stood there-- I did too. But then it kicked in and I was a screaming lunatic. After everything, I had a woman come up to me, she was crying and saying that it was "that" sound in my voice that made her realize something was desperately wrong. Now? I am the first one to get involved because I know that feeling. My husband calls it my Spidey Sense. I bet you will have it now too.
OMG how scary. I'm glad everything turned out okay.
OP, I was in a VERY similar situation as you. But it was CVS and the man approached me, but then followed me around the store. I was in the aisle and he came very close to me - VERY close, so I stated in a LOUD, FIRM VOICE, "BACK OFF. DO NOT STAND CLOSE TO ME AND STOP FOLLOWING ME." It got all the employees' attention and he held his hands up and backed away and said "I'm not doing nuthin'" but he walked away. Since the employees were all aware, one of them offered to walk me to my car as well.
Just to give you confidence that if you yell at them, it'll sometimes work. Not always, unfortunately, but sometimes. Sorry this happened to you.