Anonymous wrote:That's irritating. If I got that response I'd just adjust to ensure I could leave by the normal check out time.
I would complain about the way the hotel handled your request in this case because it's not reasonable. They work in hospitality. Asking a guest to repeat a request several times or wake up early to make a request is not hospitable. I'd rather get "no, but we can accommodate you with holding luggage at the front desk if that would help." At least then there is an effort to meet your needs within their abilities instead of forcing you to jump through hoops.
Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:The issue is, the hotel has no way of knowing when other guests will be checking out or checking in, and they have to have time to clean the rooms in between. If they give too many people late check out, then all the people who want early check in the next night will not get it, if they have high occupancy.
We are working on ways to make this more digital and automated in my large hotel company. (Hilton, Marriott, choice, etc)
I always thought the issue was leaving the staff idle when they run out of rooms to clean when they could be sent home off the clock when they finished. Why is early check in for people who aren't there yet prioritized over late checkout for people who are there?
Just check out on time. You seem like a Karen.
+1
OP sounds super entitled.
Anonymous wrote:No, I have never repeatedly badgered a hotel about late checkout. If I ask, I usually do so on my way to or from breakfast in person. So, between 8-10. I would say about 70% of time I get a yes.
Anonymous wrote:Anonymous wrote:Anonymous wrote:Unless you have the highest status, it’s is nearly impossible these days. Some hotels allow you to purchase late checkout though.
I’ve never had an issue with Hilton or IHG and I only have mid tier status and even that was only because I have their credit cards.
Do you mean they give you late checkout the night before? And how many hrs?
Anonymous wrote:Anonymous wrote:Anonymous wrote:The issue is, the hotel has no way of knowing when other guests will be checking out or checking in, and they have to have time to clean the rooms in between. If they give too many people late check out, then all the people who want early check in the next night will not get it, if they have high occupancy.
We are working on ways to make this more digital and automated in my large hotel company. (Hilton, Marriott, choice, etc)
I always thought the issue was leaving the staff idle when they run out of rooms to clean when they could be sent home off the clock when they finished. Why is early check in for people who aren't there yet prioritized over late checkout for people who are there?
Just check out on time. You seem like a Karen.
Anonymous wrote:Anonymous wrote:The issue is, the hotel has no way of knowing when other guests will be checking out or checking in, and they have to have time to clean the rooms in between. If they give too many people late check out, then all the people who want early check in the next night will not get it, if they have high occupancy.
We are working on ways to make this more digital and automated in my large hotel company. (Hilton, Marriott, choice, etc)
I always thought the issue was leaving the staff idle when they run out of rooms to clean when they could be sent home off the clock when they finished. Why is early check in for people who aren't there yet prioritized over late checkout for people who are there?
Anonymous wrote:Ime it’s about fifty fifty whether they agree to late check out in advance or make you call morning of
Anonymous wrote:Anonymous wrote:Unless you have the highest status, it’s is nearly impossible these days. Some hotels allow you to purchase late checkout though.
I’ve never had an issue with Hilton or IHG and I only have mid tier status and even that was only because I have their credit cards.
Anonymous wrote:I have status with Hilton and it’s never been an issue.
Anonymous wrote:Unless you have the highest status, it’s is nearly impossible these days. Some hotels allow you to purchase late checkout though.