Anonymous
09/14/2025 07:55
Subject: Would you expect a hotel to have a manager on duty on a Saturday late afternoon?
Sorry for the typos. I’m on my phone and didn’t sleep well last night.
Anonymous
09/14/2025 07:52
Subject: Would you expect a hotel to have a manager on duty on a Saturday late afternoon?
Anonymous wrote:I think this story is fake. There is no hotel that has operable windows you aren’t allowed to open. If you’re not allowed to open them, they aren’t operable.
Can you imagine how much time a Residence Inn would spend asking people to close windows if there were operable windows that were just not supposed to be opened?
If it’s a fire escape, it would be alarmed. OP wouldn’t be able to just open them.
It’s also ridiculous to say that OP would have asked about opening the windows in the first place. You just try them. No one goes to the desk to ask if they can open a window.
Not fake. I thought most hotels don’t allow you to open the windows (and have measures in place to prevent it.)
So I didn’t even try to open it.
I asked the employee at the front desk for a fan to help air it out and she mentioned that they open. So I went back to my room and looked—and she was right! So I opened them. Then, like I said, there was a shift change and suddenly a guy I hadn’t seen before was at my door telling me I had to close them. He and his co worker (not the same one who told me the windows open) were the ones I felt with after that.
Anonymous
09/14/2025 07:46
Subject: Would you expect a hotel to have a manager on duty on a Saturday late afternoon?
Anonymous wrote:Anonymous wrote:So you know there was no possibility of moving rooms; what did you want to tell the manager?
This, OP.
Btw hotels (and airlines) always jack up prices for parents' weekends. I remember that happening when I was in college in a city 35 years ago. Of course a chain hotel in a college town is going to be overpriced and sold out. Either book your stay way in advance (like as soon as they release the calendar) or stay further away from your kid.
Yes, I am very aware of this. This my fourth kid to go to college. I booked within an hour of them announcing the dates. This hotel was still about a 20 minute drive to campus.
Anonymous
09/14/2025 07:44
Subject: Would you expect a hotel to have a manager on duty on a Saturday late afternoon?
Anonymous wrote:This doesn't seem healthy for you to dwell on something you can't change and post about it online. You committed to this hotel despite the price. Don't stay there again. Book earlier next time. Just enjoy yourself and leave when the trip is over.
Op here
I booked within an hour of them announcing the dates. That’s just the prices they charge in that area.
Anonymous
09/14/2025 07:41
Subject: Would you expect a hotel to have a manager on duty on a Saturday late afternoon?
I think this story is fake. There is no hotel that has operable windows you aren’t allowed to open. If you’re not allowed to open them, they aren’t operable.
Can you imagine how much time a Residence Inn would spend asking people to close windows if there were operable windows that were just not supposed to be opened?
If it’s a fire escape, it would be alarmed. OP wouldn’t be able to just open them.
It’s also ridiculous to say that OP would have asked about opening the windows in the first place. You just try them. No one goes to the desk to ask if they can open a window.
Can you imagine how much time a Residence Inn would spend asking people to close windows if there were operable windows that were just not supposed to be opened?
If it’s a fire escape, it would be alarmed. OP wouldn’t be able to just open them.
It’s also ridiculous to say that OP would have asked about opening the windows in the first place. You just try them. No one goes to the desk to ask if they can open a window.
Anonymous
09/14/2025 07:38
Subject: Would you expect a hotel to have a manager on duty on a Saturday late afternoon?
I also don’t understand what OP thinks a “manager on duty” could/would have done for them that the person working didn’t do.
The person at the desk is the King of the Residence Inn. No one can magically find you an unoccupied room cleaned with organic citrus only or whatever.
Well I guess the Wizard of the Residence Inn but he also magics the schedule and so very rarely actually works.
The person at the desk is the King of the Residence Inn. No one can magically find you an unoccupied room cleaned with organic citrus only or whatever.
Well I guess the Wizard of the Residence Inn but he also magics the schedule and so very rarely actually works.
Anonymous
09/14/2025 07:31
Subject: Would you expect a hotel to have a manager on duty on a Saturday late afternoon?
Anonymous wrote:Anonymous wrote:I don't know about the manager, but I am sensitive to smells and have detected gas leaks that nobody else could smell. I trust my nose. If the room smelled, I wouldn't want to stay either, because I know I am not imagining things and I don't want to breathe in toxic fumes. What did they do? Treat for rodents or other pests? Dry clean the curtains and got the dry cleaning formula wrong? Try to sanitize the carpet but it didn't dry correctly?
I'm sorry this is happening to you, OP. I hope you can open all the windows.
Thank you.
And actually no, they would not allow the windows to be opened.
One employee told me I could, so I did. Then that employees shift ended. Another employee came to my door and told me I had to close them. I was told the manager instructed them to tell me that.
I asked to speak with the manager and was told he was not there and wouldn’t be in till Monday.
I asked how he even knew the windows were open and she said they “have an excellent communication system.”
I asked if the manager could call me and they said he wouldn’t call until Monday. That he is management and only works Monday-Friday during business hours. I realize I can’t convey her attitude and tone of voice through writing but she was unbelievably rude in her tone of voice and smirking facial expressions.
We ended up leaving because the fumes in the room were unbearable without open windows.
So you know that there's no restitution for you save getting your money back. But you want some kind of consequences for employee sounds like. If they were acting like this, very smug and with no manager to check them then I hope you do. They don't sound like they even faked being customer-oriented. Document it all and best of luck.
Anonymous
09/14/2025 06:58
Subject: Would you expect a hotel to have a manager on duty on a Saturday late afternoon?
Anonymous wrote:So you know there was no possibility of moving rooms; what did you want to tell the manager?
This, OP.
Btw hotels (and airlines) always jack up prices for parents' weekends. I remember that happening when I was in college in a city 35 years ago. Of course a chain hotel in a college town is going to be overpriced and sold out. Either book your stay way in advance (like as soon as they release the calendar) or stay further away from your kid.
Anonymous
09/14/2025 06:56
Subject: Would you expect a hotel to have a manager on duty on a Saturday late afternoon?
This doesn't seem healthy for you to dwell on something you can't change and post about it online. You committed to this hotel despite the price. Don't stay there again. Book earlier next time. Just enjoy yourself and leave when the trip is over.
Anonymous
09/14/2025 06:45
Subject: Would you expect a hotel to have a manager on duty on a Saturday late afternoon?
Honestly I bet they used some sort of epoxy to glue something together in the room….I can imagine that would have very noticeable fumes in a room not aired out. Call and complain on Monday and get your full refund.
Anonymous
09/14/2025 00:01
Subject: Would you expect a hotel to have a manager on duty on a Saturday late afternoon?
400/night seems a lot for a Residence Inn. are there any airbnbs nearby
Anonymous
09/13/2025 23:10
Subject: Would you expect a hotel to have a manager on duty on a Saturday late afternoon?
You can reach out to them in the morning, and they're likely to give you some sort of compensation for the inconvenience.
Anonymous
09/13/2025 22:42
Subject: Would you expect a hotel to have a manager on duty on a Saturday late afternoon?
Anonymous wrote:I don't know about the manager, but I am sensitive to smells and have detected gas leaks that nobody else could smell. I trust my nose. If the room smelled, I wouldn't want to stay either, because I know I am not imagining things and I don't want to breathe in toxic fumes. What did they do? Treat for rodents or other pests? Dry clean the curtains and got the dry cleaning formula wrong? Try to sanitize the carpet but it didn't dry correctly?
I'm sorry this is happening to you, OP. I hope you can open all the windows.
Thank you.
And actually no, they would not allow the windows to be opened.
One employee told me I could, so I did. Then that employees shift ended. Another employee came to my door and told me I had to close them. I was told the manager instructed them to tell me that.
I asked to speak with the manager and was told he was not there and wouldn’t be in till Monday.
I asked how he even knew the windows were open and she said they “have an excellent communication system.”
I asked if the manager could call me and they said he wouldn’t call until Monday. That he is management and only works Monday-Friday during business hours. I realize I can’t convey her attitude and tone of voice through writing but she was unbelievably rude in her tone of voice and smirking facial expressions.
We ended up leaving because the fumes in the room were unbearable without open windows.
Anonymous
09/13/2025 22:24
Subject: Would you expect a hotel to have a manager on duty on a Saturday late afternoon?
I don't know about the manager, but I am sensitive to smells and have detected gas leaks that nobody else could smell. I trust my nose. If the room smelled, I wouldn't want to stay either, because I know I am not imagining things and I don't want to breathe in toxic fumes. What did they do? Treat for rodents or other pests? Dry clean the curtains and got the dry cleaning formula wrong? Try to sanitize the carpet but it didn't dry correctly?
I'm sorry this is happening to you, OP. I hope you can open all the windows.
I'm sorry this is happening to you, OP. I hope you can open all the windows.
Anonymous
09/13/2025 22:23
Subject: Would you expect a hotel to have a manager on duty on a Saturday late afternoon?
So you know there was no possibility of moving rooms; what did you want to tell the manager?