Anonymous wrote:
Anonymous wrote:Capitol One has terrible service. Do not recommend. Really considering overcoming inertia and moving everything since they keep screwing things up with my business accounts. The robots are in charge and the in person people do not seem
Empowered to fix anything, yet the automated options do not work well.
+1 They messed up and then made another mistake with the fix. Finally making the move elsewhere to another bank with local branches. Not interested in BOA, WF, AU, Truist or PNC for this purpose for different reasons. I like PNC just not for this. How is Chase or TD for checking and bill pay and the very basic of needs? I want ease and intuitive website and solid service. Any others?
Chase's IT is the best I have used, everything works well, they give you a lot of info through the website/app that no other bank does- like if you open a new account with a bonus, you can see your progress on meeting the bonus requirements.
TD's systems are pretty basic, but we have had our primary checking there for 10 years with no issues. The best part about TD is the weekend hours at their banks. Have only used it once, but so helpful to have as an option.