Anonymous wrote:It seems possible that other people died of poisoning but the possibility was never investigated because it was so unlikely. That's about all I came away with from the show. Not sure of anything else.

Anonymous wrote:

Anonymous wrote:So I will give some spoilers. It seems very obvious it was the company - the company used cyanide in quality testing to make sure there was no lead in the product so there was cyanide being tested on Tylenol capsules very nearby where the regular capsules were being packaged, and apparently the cyanide was not locked away or separated at all.

Here’s the thing. In 1982 it was very easy to tamper with packaging. But by 1986 more cyanide was found in Tylenol pills and it was absolutely improbable that someone off the street came and tampered it. The outside cardboard packages were glued, which you could probably get through, but then they have these really red thick plastic packaging over The bottle with distinct print, it would be impossible for a person off the street to re-create that exact packaging. Once you get through that packaging, then there was a foil strip when you remove the cap - again impossible to go through all of those layers and keep the packaging intact.

How do you explain more cyanide deaths after those packaging changes? People also think it is quite likely there were a lot more deaths than reported, as they don’t regularly test for cyanide poisoning, and if elderly people had taken it, they would’ve just blamed their death on heart failure or whatever. The only reason these cyanide deaths were flagged because it was all young healthy people who died so they probed for signs of poisoning.

I just don’t see how you can come away from the documentary thinking it wasn’t J&J. Obviously they didn’t do it intentionally but they screwed up in quality control.

Finally, outside of a distribution plant there were tons of Tylenol capsules crushed, and a policeman went to pick them up and got cyanide poisoning. How do you explain that? Someone saw that Tylenol meant for public consumption was being mixed with the Tylenol that was being test tested for lead and tried to trash it.

The company was largely left to investigate itself and said there was nothing to see her and destroyed millions and millions of Tylenol capsules. They obviously knew if an outsider had tested they would find a lot more capsules with cyanide in it. I cannot believe they kept up this for years. I thought it was some maniac running around the streets of Chicago, but that clearly was not the case. I’m really glad the documentary has aired.

I believe this too. And I think John Lewis was just a criminal weirdo who capitalized on the news to try to make a buck. The fact he hated J&J probably gave him more motivation to extort them. Based on how poorly he committed his crimes I have a hard time believing he pulled off pill tampering. Although it was weird he was at the store when one of the women who died purchased a bottle. But if they were in lots of bottles around town that could be coincidence.

Anonymous wrote:

Anonymous wrote:

There was literally no other way the 1986 poisoning could have happened since that was after the safety seals were introduced.

Wrong. Safety seals were introduced because of this case. And it was 1982, not 1986.

Anonymous wrote:

There was literally no other way the 1986 poisoning could have happened since that was after the safety seals were introduced.

Anonymous wrote:So I will give some spoilers. It seems very obvious it was the company - the company used cyanide in quality testing to make sure there was no lead in the product so there was cyanide being tested on Tylenol capsules very nearby where the regular capsules were being packaged, and apparently the cyanide was not locked away or separated at all.

Here’s the thing. In 1982 it was very easy to tamper with packaging. But by 1986 more cyanide was found in Tylenol pills and it was absolutely improbable that someone off the street came and tampered it. The outside cardboard packages were glued, which you could probably get through, but then they have these really red thick plastic packaging over The bottle with distinct print, it would be impossible for a person off the street to re-create that exact packaging. Once you get through that packaging, then there was a foil strip when you remove the cap - again impossible to go through all of those layers and keep the packaging intact.

How do you explain more cyanide deaths after those packaging changes? People also think it is quite likely there were a lot more deaths than reported, as they don’t regularly test for cyanide poisoning, and if elderly people had taken it, they would’ve just blamed their death on heart failure or whatever. The only reason these cyanide deaths were flagged because it was all young healthy people who died so they probed for signs of poisoning.

I just don’t see how you can come away from the documentary thinking it wasn’t J&J. Obviously they didn’t do it intentionally but they screwed up in quality control.

Finally, outside of a distribution plant there were tons of Tylenol capsules crushed, and a policeman went to pick them up and got cyanide poisoning. How do you explain that? Someone saw that Tylenol meant for public consumption was being mixed with the Tylenol that was being test tested for lead and tried to trash it.

The company was largely left to investigate itself and said there was nothing to see her and destroyed millions and millions of Tylenol capsules. They obviously knew if an outsider had tested they would find a lot more capsules with cyanide in it. I cannot believe they kept up this for years. I thought it was some maniac running around the streets of Chicago, but that clearly was not the case. I’m really glad the documentary has aired.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I just want to weigh in as a person who was 10 years old when the Tylenol poisoning case unfolded and whose family medicine cabinet always had a bottle in it. It was VERY scary for regular Americans, and I think Tylenol did an excellent job handling the PR because they a well respected and successful brand more than 40 years later and obviously many folks who are much younger have never even heard of the case. I guess I'm not surprised it is taught as a case study in business schools.

Yes, agree. The person above who hasn’t heard of the case must be younger. I remember is clearly even as a 7 year old. It was very big news.

I believe In n Out burger similarly did a lot of quality control and their image actually improved after people died of bad meat in the 80s.

I still won’t eat at a Jack in the Box or buy meat from Food Lion. Nope!!

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I just want to weigh in as a person who was 10 years old when the Tylenol poisoning case unfolded and whose family medicine cabinet always had a bottle in it. It was VERY scary for regular Americans, and I think Tylenol did an excellent job handling the PR because they a well respected and successful brand more than 40 years later and obviously many folks who are much younger have never even heard of the case. I guess I'm not surprised it is taught as a case study in business schools.

Yes, agree. The person above who hasn’t heard of the case must be younger. I remember is clearly even as a 7 year old. It was very big news.

I believe In n Out burger similarly did a lot of quality control and their image actually improved after people died of bad meat in the 80s.

I still won’t eat at a Jack in the Box or buy meat from Food Lion. Nope!!

Anonymous wrote:

Anonymous wrote:I just want to weigh in as a person who was 10 years old when the Tylenol poisoning case unfolded and whose family medicine cabinet always had a bottle in it. It was VERY scary for regular Americans, and I think Tylenol did an excellent job handling the PR because they a well respected and successful brand more than 40 years later and obviously many folks who are much younger have never even heard of the case. I guess I'm not surprised it is taught as a case study in business schools.

Yes, agree. The person above who hasn’t heard of the case must be younger. I remember is clearly even as a 7 year old. It was very big news.

I believe In n Out burger similarly did a lot of quality control and their image actually improved after people died of bad meat in the 80s.

But by 1986 more cyanide was found in Tylenol pills and it was absolutely improbable that someone off the street came and tampered it.

Anonymous wrote:I just want to weigh in as a person who was 10 years old when the Tylenol poisoning case unfolded and whose family medicine cabinet always had a bottle in it. It was VERY scary for regular Americans, and I think Tylenol did an excellent job handling the PR because they a well respected and successful brand more than 40 years later and obviously many folks who are much younger have never even heard of the case. I guess I'm not surprised it is taught as a case study in business schools.

Anonymous wrote:NP. It's on Netflix. I literally just turned it on. I have never heard this story, but Netflix describes it as a poisoning spree with laced Tylenol from the 80s. And several people died and the case is unsolved.

Anonymous wrote:I just want to weigh in as a person who was 10 years old when the Tylenol poisoning case unfolded and whose family medicine cabinet always had a bottle in it. It was VERY scary for regular Americans, and I think Tylenol did an excellent job handling the PR because they a well respected and successful brand more than 40 years later and obviously many folks who are much younger have never even heard of the case. I guess I'm not surprised it is taught as a case study in business schools.