Anonymous
Post 01/23/2025 10:48     Subject: Hilton—Can I do this?
Anonymous wrote:I would just call. Also sorry you are in Florida.

Don’t be. It’s nearly 60° here! All is well.

Thanks, everyone. Just rebooked!
Anonymous
Post 01/23/2025 10:33     Subject: Hilton—Can I do this?
Don’t call, you automatically get a confirmation number when you book the new rate online. Then just cancel the other one and you’ll get a cancellation number as well.
Anonymous
Post 01/23/2025 09:24     Subject: Hilton—Can I do this?
Anonymous wrote:I would just call. Also sorry you are in Florida.


Why would you call? This is easily done online.
Anonymous
Post 01/23/2025 08:37     Subject: Hilton—Can I do this?
I would just call. Also sorry you are in Florida.
Anonymous
Post 01/23/2025 08:01     Subject: Hilton—Can I do this?
Anonymous wrote:You are way over thinking this. Book non refundable reservation, then cancel refundable reservation. Done. Nobody anywhere will blink an eye.


This. No big deal. I rebook all the time if it's cheaper.
Anonymous
Post 01/23/2025 06:25     Subject: Hilton—Can I do this?
You are way over thinking this. Book non refundable reservation, then cancel refundable reservation. Done. Nobody anywhere will blink an eye.
Anonymous
Post 01/22/2025 20:50     Subject: Hilton—Can I do this?
Anonymous wrote:
Anonymous wrote:Why not just call them and ask them if they'll reduce the price?


I'm the one who made another reservation last weekend. I thought about calling, but calling hotels is super frustrating. They rarely answer or there's an 800-number that puts you on hold. There's nothing that I know of that's inherently better about modifying the original reservation vs. just making a new one, so I just made a new one.

Also I can get documentation of the new one emailed to me automatically. There can be miscommunications via phone like a non-hotel reservation I changed recently that the person on the phone messed up and I didn't know until I got there.


Yes, and the only people who have the authority to offer prices outside of the computer pricing system would be the hotel manager or someone high up on the Hilton corporate side- and neither one would be likely to do this for someone who wasn't high level elite or trying to negotiate a long term rate or similar. What you see online is what any regular phone agent will be able to price for you.
Anonymous
Post 01/22/2025 20:27     Subject: Hilton—Can I do this?
Anonymous wrote:Why not just call them and ask them if they'll reduce the price?


I'm the one who made another reservation last weekend. I thought about calling, but calling hotels is super frustrating. They rarely answer or there's an 800-number that puts you on hold. There's nothing that I know of that's inherently better about modifying the original reservation vs. just making a new one, so I just made a new one.

Also I can get documentation of the new one emailed to me automatically. There can be miscommunications via phone like a non-hotel reservation I changed recently that the person on the phone messed up and I didn't know until I got there.