It was the toner and will fade after about three washes. No real fix other than that.

Anonymous wrote:I hope this is resolved and maybe just a coincidence but if OP comes back adding to the story I would be skeptical as there is a drama basically exactly like this playing out on tiktok right now and it seems a little copycatish to me.

“Copycatish?” Are you 12?

Anonymous wrote:Why on earth haven't you demanded a refund? She's expecting you to.

Not sure if you know this OP but when it comes to getting your hair (or nails 💅🏻 for that matter!) done - it is usually impossible to receive a refund if you are unhappy/not satisfied w/the service.
The most you can request is for a salon to fix the job - but they will not give you any of your money back.

Unless you get a really terrible job and if they cannot or will not fix it properly you can file a claim in small-claims civil court.

For you OP, you may just have to bite the bullet & go to another stylist for corrective coloring.
And most importantly > write a bad review online so that no one else has to go through what you have.

Good luck.

Anonymous wrote:Oh I can't stand people who whine and complain and do nothing about it.

Isn't that the whole point of DCUM?

Anonymous wrote:I hope this is resolved and maybe just a coincidence but if OP comes back adding to the story I would be skeptical as there is a drama basically exactly like this playing out on tiktok right now and it seems a little copycatish to me.

OP here- the issue is now resolved and thankfully was drama-free on both sides. I'm not on Tiktok. Nothing more to the story than what I posted. Sorry if you were looking for more action ha.

Is she the owner of the salon? If not, can you ask the owner to have one of the other stylists to resolve the color issue? It sounds like she put the wrong toner on. If it’s already silvery or blue make sure you don’t use any purple shampoo products, they will make it more silver.

Post a pic of the hair

I hope this is resolved and maybe just a coincidence but if OP comes back adding to the story I would be skeptical as there is a drama basically exactly like this playing out on tiktok right now and it seems a little copycatish to me.

If she's refusing a refund .. I'd simply move on.

This is why I go to real salons instead of "Jen's Studio at Sola Salons".

You're out of luck, find a hairstylist that can hack it in a real salon and pay them to fix your hair.

Anonymous wrote:"Jane, I really love the way you cut my hair, and I plan on staying with you for those. However, I do need you to reimburse me for the color accident. Thank you."

Quid pro quo. It's not just Presidents who can do it.

OP here-thanks just asked for refund.
Appreciate everyone’s help!