Anonymous wrote:Anonymous wrote:When they say the surveys are Anonymous but only work for the email provided do you respond truthfully :/?
Exactly, it’s not anonymous. I’m not filling it out at all because I don’t want this to affect my kid. They use these surveys only to know who is the “complainer” and “trouble-maker”. They will not make any changes and will not give you a new coach, keep dreaming.
Anonymous wrote:When they say the surveys are Anonymous but only work for the email provided do you respond truthfully :/?
Anonymous wrote:Anonymous wrote:More clubs (SYC) should be doing this.
SYC is doing fine. Can you see the ranks?
Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:More clubs (SYC) should be doing this.
SYC is doing fine. Can you see the ranks?
Yes, but this is like living in an Ivory Tower. Which is the step that occurs before issues arise. SYC or any club that is doing well in the standings that does not consider feedback, will have problems.
Some of these bigger clubs have grown in last few years but haven't grown their organizational support staff to meet all of the expectations that go along with running a business. Feedback is key in understanding needed changes to keep customer base happy. Clubs have become very complex and the needs of its customers have grown as well and they expect more than what was done in prior years.
Anonymous wrote:Anonymous wrote:Anonymous wrote:More clubs (SYC) should be doing this.
SYC is doing fine. Can you see the ranks?
Yes, but this is like living in an Ivory Tower. Which is the step that occurs before issues arise. SYC or any club that is doing well in the standings that does not consider feedback, will have problems.
Anonymous wrote:Anonymous wrote:More clubs (SYC) should be doing this.
SYC is doing fine. Can you see the ranks?
Anonymous wrote:More clubs (SYC) should be doing this.
Anonymous wrote:More clubs (SYC) should be doing this.