Anonymous wrote:It works once, then you need to keep adding your kid info every time you want to sign in. Do they pretend families pay for the app fee to sign in automatically? NO WAY…
Anonymous wrote:Anonymous wrote:Having the same problem. Have you found a solution yet?
someone above posted this: https://totalglobalsports.zendesk.com/hc/en-us/articles/28907921614875-How-to-get-an-ECNL-subscription
it worked for me, but not my husband, so he emaled support and they fixed it within a few hours.
Anonymous wrote:Having the same problem. Have you found a solution yet?
Anonymous wrote:The app is terrible, it logs me out every time after closing it and says I need to go through associating it with my daughter again, send a new verification code to my wife and go through the same process.
Anonymous wrote:I've just stopped using it.
Might take some night-time IT classes over the next few years and try to figure out how to stay logged in, then give it another try.
Anonymous wrote:What do you even use it for? I logged in and they still have my DD info from 2 years ago. Wrong team listed.