This isn’t exactly the same thing but we have a complaint portal at work. It’s designed for people to describe their problem by typing it into a little box on their computer screen and then submitting it. A fair number of people describe nothing and just write “call me at Xxx-xxx-cccc”. Um, that is not the system, sir.

Anonymous wrote:

Anonymous wrote:I only call someone back if it's too nuanced or complicated for text

This. My friend told me through email that her mother died. I called her immediately.

But see, if she had wanted to talk to you about her mother dying, she probably would have called you. She wanted you to know her mother died but wasn’t really feeling up to talking about it right then.

How old are you OP?

Company outsourced IT vendor ALWAYS calls to discuss issues submitted via their ticketing process, even when it's a simple fix for them and no input is needed from me. Just fix the problem! I don't need a phone call.

Anonymous wrote:

Anonymous wrote:I find this SO intrusive. Eg if I am looking for a service provider and send an email and they call me in response. I'm inevitably busy or in a meeting and not prepared to speak on the phone. Anyone else find this off? Is it a generational thing?

How old are you? I'm 45 and don't love talking on the phone with service providers but if I can't take a call I just...don't take the call. This is a weird thing to get upset about. Most businesses still operate over the phone.

Sometimes I truly believe that these younger generations have all just lost their fricking minds. I know they're better than us in so many ways - and also I think they just are not going to be able to manage the normal, imperfect human interactions that make the world go round.

Anonymous wrote:I only call someone back if it's too nuanced or complicated for text

This. My friend told me through email that her mother died. I called her immediately.

I don’t need this kind of outrage in my life.

OP I think you're a control freak.

Anonymous wrote:I find this SO intrusive. Eg if I am looking for a service provider and send an email and they call me in response. I'm inevitably busy or in a meeting and not prepared to speak on the phone. Anyone else find this off? Is it a generational thing?

How old are you? I'm 45 and don't love talking on the phone with service providers but if I can't take a call I just...don't take the call. This is a weird thing to get upset about. Most businesses still operate over the phone.

I'm with you, OP.

Contact someone back in the medium they contacted you.

I have a colleague who consistently calls me when I've reached out over email. They finally admitted it's because they don't ever want to put anything in writing.

Visual Voicemail with Transcription
Boom, your phone calls are now texts, and you can avoid the hassle of efficiently negotiating the logistics of your service appointment quickly.

Agree, OP. I also hate it when I contact a service provider by email and they respond by email saying they’d like to set up a call to answer my questions. Just never mind. I will find someone else.

The six different ways of contact is getting obnoxious. People wanting to conduct serious business deals via text annoy the F out of me. Call me or email don't text me.

That is a hot take

I prefer phone calls, less time consuming than back and forth texting at each person’s personal time line.

They’re not sitting at a desk answering emails all day. They are on job sites or in the car. Email isn’t very practical and then it gets into a back and forth and wastes tinme.