Anonymous wrote:Last time I bought a car I agreed for an "all 10" survey for $1,000 off. The manufacturer pays the salesman about $500 for that survey, so he came out ahead versus the sales price of the car. Those surveys are for real and they have to be all 10s or 5s.
Good idea! I recently bought a car and they were having me fill out surveys before the we'd gotten through all the paperwork. There was a survey item about the financing office, but I hadn't met with the finance person yet. Then when I did the rating survey, I gave all 5's and one 4 (for location). The sales manager came back to me and asked why I didn't give a 5 and pressured me to change it. I really hated that and pretty much shut down after that. I wonder if there was a way he could've explained the importance of perfect scores on the survey without turning me off.