Anonymous
02/05/2025 17:21
Subject: Does anyone know how to get an order from Capelli?
Horrible experience with them! Same what everyone says: copy and paste answers, long delivery, no phone communication, trouble with returns/exchanges. I wish the clubs use different company
Anonymous
09/05/2024 12:33
Subject: Re:Does anyone know how to get an order from Capelli?
It sucks that they are having issues with their supply chain. They are also unprofessional. A simple email from someone at or near the top of the Capelli food chain would do wonders for their reputation. The top of their food chain resides in the US.
Anonymous
09/04/2024 15:44
Subject: Does anyone know how to get an order from Capelli?
Every year they manage to have an issue somewhere in the supply chain. They're the boy who cried wolf at this point
Anonymous
09/04/2024 15:43
Subject: Does anyone know how to get an order from Capelli?
Just google Civil Unrest in Bangladesh. cThat is a certified Capelli Factory Location. The internet is out there. It's almost like a civil war currently. Don't expect your uniforms anytime soon as most of the country is closed for normal buisness.
Anonymous
09/04/2024 15:03
Subject: Does anyone know how to get an order from Capelli?
Anonymous wrote:I ordered the first of September with a 4-5 weeks delivery time (kind of ridiculous to start but I get it) and I still don’t have my order. Each time I reach out I get a copy and paste response that they’re checking and it will take 5-7 business days for a response. Honestly, it’s one of the worst customer service experiences I have had.
Any suggestions?
They're apparently having major problems with their factory, and are badly behind on orders.
Nothing you can really do, other than let your club know.
Anonymous
09/04/2024 13:33
Subject: Does anyone know how to get an order from Capelli?
When did you get the email that said order the uniform?
Anonymous
09/04/2024 13:25
Subject: Re:Does anyone know how to get an order from Capelli?
Anonymous wrote:Anonymous wrote:Ahh, that explains why SYC players were wearing different uniforms last weekend at OBGC…
Glad we destroyed you
Parents, please don't let your 12 year olds on this forum. They tend to reduce every thread to an US vs Them argument using middles school verbiage.
Anonymous
09/04/2024 13:11
Subject: Re:Does anyone know how to get an order from Capelli?
Anonymous wrote:Ahh, that explains why SYC players were wearing different uniforms last weekend at OBGC…
Glad we destroyed you
Anonymous
09/04/2024 12:09
Subject: Re:Does anyone know how to get an order from Capelli?
Anonymous wrote:I don’t have any suggestions — just sympathies.
This company is the worst.
+100000
Anonymous
09/04/2024 09:22
Subject: Re:Does anyone know how to get an order from Capelli?
Anonymous wrote:Anonymous wrote:Anonymous wrote:I don't know why clubs continue to use them, they are the worst! So many mistakes and horrible customer service. My son's kit years ago came un numbered and it was insane trying to get them to send proper jerseys
clubs continue to use them because someone in a position of influence is getting a cut of the sales
The clubs are getting a cut. The quality is good enough and the payout to the clubs is probably better than adidas or nike
This, I believe, is the correct answer.
Anonymous
09/04/2024 09:19
Subject: Re:Does anyone know how to get an order from Capelli?
Anonymous wrote:Anonymous wrote:I don't know why clubs continue to use them, they are the worst! So many mistakes and horrible customer service. My son's kit years ago came un numbered and it was insane trying to get them to send proper jerseys
clubs continue to use them because someone in a position of influence is getting a cut of the sales
The clubs are getting a cut. The quality is good enough and the payout to the clubs is probably better than adidas or nike
Anonymous
09/04/2024 09:14
Subject: Re:Does anyone know how to get an order from Capelli?
Anonymous wrote:I don't know why clubs continue to use them, they are the worst! So many mistakes and horrible customer service. My son's kit years ago came un numbered and it was insane trying to get them to send proper jerseys
If you wish to use the term, "kit" then it isn't a "jersey." The correct term would be "shirt" or "top." A jersey goes with a "uniform."
Now that you know the proper verbiage, your use of "kit" will not make you seem like a poseur.
And yes, the company is dreadful to deal with customer service wise.
Carry on.
Anonymous
09/04/2024 07:19
Subject: Does anyone know how to get an order from Capelli?
Same here. It’s due to the unrest in Bangladesh this year. Though soccer.com was no better when that was our club’s vendor.