Anonymous
Post 10/12/2023 21:20     Subject: So random- I am banned from ordering online from American Eagle?

Anonymous wrote:
Anonymous wrote:This is OP again, I tried to set up a new account and use my husband's card and now he is banned too.

shipping and billing address are the same. it is SO weird but I guess it saves me $200


Exactly how many returns op???


I have made zero returns to American Eagle. I returned a pair of shoes to Nordstrom last week?
Anonymous
Post 10/12/2023 21:00     Subject: So random- I am banned from ordering online from American Eagle?

Anonymous wrote:This is OP again, I tried to set up a new account and use my husband's card and now he is banned too.

shipping and billing address are the same. it is SO weird but I guess it saves me $200


Try creating yet another new account. This time, use an entirely new device and new internet connection (for example, if you were using a laptop and home wifi, try using your iphone with cellular connection, i.e. wifi off).
Anonymous
Post 10/12/2023 20:53     Subject: Re:So random- I am banned from ordering online from American Eagle?

Jesus people! Can you read??? She said she never returned anything.
Anonymous
Post 10/12/2023 20:53     Subject: So random- I am banned from ordering online from American Eagle?

I was also banned from Anthropologie/Urban/Free People about 8 years ago. I eventually figured out that it had to do with the fact that a credit card I had used was then cancelled due to a fraud charge somewhere during the order process, which was long because something was backordered and they didn't charge me for a while. Or at least it was something about an invalid card and that is the only possibility.

it is so frustrating, and obviously error prone as this thread makes clear. I think I also tried to use my husband's card and it was my address or something that was the issue.

You can always buy some on ebay or mercari, which is ironic because many of those things are actually stolen merchandise being fenced. So much for "security".
Anonymous
Post 10/12/2023 20:48     Subject: So random- I am banned from ordering online from American Eagle?

Anonymous wrote:
I can see why you'd feel insulted, OP!

Could it be related to prior excessive returns?



I wondered this too
Anonymous
Post 10/12/2023 20:38     Subject: So random- I am banned from ordering online from American Eagle?

Anonymous wrote:This is OP again, I tried to set up a new account and use my husband's card and now he is banned too.

shipping and billing address are the same. it is SO weird but I guess it saves me $200


Exactly how many returns op???
Anonymous
Post 10/12/2023 20:28     Subject: So random- I am banned from ordering online from American Eagle?

Anonymous wrote:
Anonymous wrote:
Anonymous wrote:I got a demand to pay with PayPal instead when I ordered 4 tiny slip dresses, candidates for HoCo, from Lulu’s. They didn’t like that the billing address was different from the shipping address. So I cancelled the order and made two orders for two dresses each on a card with matched billing address.

Maybe I’ll be banned after I return 3 to 4 of them?



well, that's clear. Girls buying multiple slip dresses from Homecoming would send up a red flag!


So stores don't want to keep inventory in stock and push online ordering but they also don't want people to order multiple sizes and return.


Right? This is ridiculous. How are people suppose to try on clothes?
Anonymous
Post 10/12/2023 20:25     Subject: Re:So random- I am banned from ordering online from American Eagle?

How long have you lived at your home? Maybe there were excessive claims of shipments not received by previous owner or even in the general neighborhood.
Anonymous
Post 10/12/2023 20:15     Subject: So random- I am banned from ordering online from American Eagle?

Anonymous wrote:
Anonymous wrote:I got a demand to pay with PayPal instead when I ordered 4 tiny slip dresses, candidates for HoCo, from Lulu’s. They didn’t like that the billing address was different from the shipping address. So I cancelled the order and made two orders for two dresses each on a card with matched billing address.

Maybe I’ll be banned after I return 3 to 4 of them?



well, that's clear. Girls buying multiple slip dresses from Homecoming would send up a red flag!


So stores don't want to keep inventory in stock and push online ordering but they also don't want people to order multiple sizes and return.
Anonymous
Post 10/12/2023 20:10     Subject: So random- I am banned from ordering online from American Eagle?

Years ago when I first signed up with Instagram I got banned almost immediately for violating community guidelines. I had posted one picture of my cat sitting in a window, and a picture of new porch furniture, and hadn't commented on anything yet.
Anonymous
Post 10/12/2023 20:10     Subject: So random- I am banned from ordering online from American Eagle?

Too many returns probably.
Anonymous
Post 10/12/2023 20:09     Subject: So random- I am banned from ordering online from American Eagle?

Anonymous wrote:I got a demand to pay with PayPal instead when I ordered 4 tiny slip dresses, candidates for HoCo, from Lulu’s. They didn’t like that the billing address was different from the shipping address. So I cancelled the order and made two orders for two dresses each on a card with matched billing address.

Maybe I’ll be banned after I return 3 to 4 of them?



well, that's clear. Girls buying multiple slip dresses from Homecoming would send up a red flag!
Anonymous
Post 10/12/2023 20:09     Subject: So random- I am banned from ordering online from American Eagle?

Are you using a VPN?
Anonymous
Post 10/12/2023 20:09     Subject: So random- I am banned from ordering online from American Eagle?

I’ve heard of this happening.
Anonymous
Post 10/12/2023 20:07     Subject: So random- I am banned from ordering online from American Eagle?

This is OP again, I tried to set up a new account and use my husband's card and now he is banned too.

shipping and billing address are the same. it is SO weird but I guess it saves me $200