Anonymous wrote:Ohhh I made this exact decision a year ago. I visited maybe 10 appliance stores (total overkill but I became a bit obsessed) and talked with owners and appliance repairmen. Read hundreds of reviews. Going off of reviews I thought I wanted speed queen, but after talking with actual appliance people I went with Electrolux. The best washer and dryers are European - and they’re Miele and Bosch. Unfortunately they don’t come in full size which most Americans want (a ding against Speed Queen) so Electrolux is next best. In “blind trials” of which machine does the best job of actually cleaning clothes, there was no comparison. I do think Speed Queen would be great for low maintenance, long-time use. Wasn’t sure if I was ready to commit to one washer for, jeez, possibly the rest of my life? And bottom-line I need stains out of my clothes and SQ didn’t touch the dirt and grime that Electrolux did. I went with Electrolux, very happy.
Anonymous wrote:Anonymous wrote:Whatever you do, do not buy an Electrolux.
I bought an Electrolux dishwasher, after about two months it conked out. Called for warranty service, two weeks later they sent someone out, he couldn't fix it. I called and called and a month later he came back and couldn't fix it. This went on for six months, they never did fix it. They wanted to keep on trying and refused to replace it. Eventually I went back to the dealer I had bought it from, he was shocked at my experience, called up his contact at Electrolux and they shipped me a new machine.
That machine lasted a few months before it broke. When I called for service they said that the warranty was only one year and since this had been a replacement machine the warranty started from the original purchase. So I scrapped it and bought a Bosch.
From this experience I concluded that Electrolux has a quality problem, they know they have a quality problem and they have no interest in addressing it.
The house we bought had an Electrolux washer & dryer as well as an Electrolux dishwasher.
The washer and dryer (2011 models) are great. The heating element on the dryer went out a few years ago and it was $$$ to replace, but otherwise the pair washes and dries beautifully and the capacity is fantastic.
I hated the dishwasher (2013 model) and replaced it with a Bosch after 5+ years of misery from not-really-clean dishes that were always way too wet even after 12 hours overnight with the door open. I kept waiting for it to break but it never did, and I finally just went ahead and replaced it.
Anonymous wrote:Whatever you do, do not buy an Electrolux.
I bought an Electrolux dishwasher, after about two months it conked out. Called for warranty service, two weeks later they sent someone out, he couldn't fix it. I called and called and a month later he came back and couldn't fix it. This went on for six months, they never did fix it. They wanted to keep on trying and refused to replace it. Eventually I went back to the dealer I had bought it from, he was shocked at my experience, called up his contact at Electrolux and they shipped me a new machine.
That machine lasted a few months before it broke. When I called for service they said that the warranty was only one year and since this had been a replacement machine the warranty started from the original purchase. So I scrapped it and bought a Bosch.
From this experience I concluded that Electrolux has a quality problem, they know they have a quality problem and they have no interest in addressing it.
Anonymous wrote:We are moving from our crappy 1950s house where we had installed speed queens to a fancy new house with fancy new washer and dryer and I will greatly miss my speedqueens.
Anonymous wrote:I worship my Speed Queen!
Anonymous wrote:We had a brand new Electrolux in our old th. It lasted 10 years before we moved. That thing was perfect and I miss it a lot. The only thing that was a nuisance was you had to clean the dryer sensor and the vents often.
We are currently looking at a GE w/d from Costco. It has an automatic dispenser of detergent and with our current set up I think it will solve some of our “clutter” issues. But I would go back to an Electrolux in a heartbeat.