Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:OP here. The car should have changed ownership when it was signed over. The insurers have been quite clear that the overlapping policies on one VIN is the problem. Progressive delayed things because of the police, then they were dealing with Geico. While he was alive, his sibling sent the POA, and Geico was supposed to forward the cancellation paperwork to Progressive. They didn’t do that. It took her another week to get in touch with the person at progressive, and they said nothing had been sent. Emails and phone calls to Geico, and now they want the death certificate and the executor info. There is no executor. I’m waiting on the death certificate, but I’m skeptical they will do anything they say they will do at this point. There was another week in there that progressive wanted something else, and Geico didn’t forward it. It’s been a real tough few weeks, and I literally can’t even recall all the details. My daughter doesn’t even understand half of what they say. It takes days to make contact each time she’s bounced back. I simplified all of this in my earlier post. I don’t even know if either insurer will speak to me, but this mess isn’t working.

It doesnt matter what should have happened. At the time of the accident, was it your daughter's or her dad's name on the title? If it was her dad's, that's where most of the issues are coming from. You said it should have been signed over to your daughter but youalso said she was in the process of retitling it. So whose name was actually listed on the title when the accident happened? Not who was supposed to be or who it was going to be, but whose name at the time?

Both of their names, in different spots, hers written and his printed, plus the name of the person with POA. Having bought a car recently, and retitling it, I can assure you ownership conveys when it’s signed over. I have no idea why this is a sticking point, or why you don’t believe me. This has already been settled.

I'm not sure if this is OP answering or a different poster, but THIS. All this other stuff is immaterial. Once the title was signed and the daughter took possession the car is legally hers. If the Progressive policy was in place as soon as she drove the car away then Progressive is on the hook as the car was legally the insured's property.

Daughter needs to take the position that the paperwork issues are not her fault or responsibility and tell Progressive she wants to move forward. If Progressive balks she needs to escalate end then do as a PP suggested - notify their executives and board and call the insurance commissioner.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:OP here. The car should have changed ownership when it was signed over. The insurers have been quite clear that the overlapping policies on one VIN is the problem. Progressive delayed things because of the police, then they were dealing with Geico. While he was alive, his sibling sent the POA, and Geico was supposed to forward the cancellation paperwork to Progressive. They didn’t do that. It took her another week to get in touch with the person at progressive, and they said nothing had been sent. Emails and phone calls to Geico, and now they want the death certificate and the executor info. There is no executor. I’m waiting on the death certificate, but I’m skeptical they will do anything they say they will do at this point. There was another week in there that progressive wanted something else, and Geico didn’t forward it. It’s been a real tough few weeks, and I literally can’t even recall all the details. My daughter doesn’t even understand half of what they say. It takes days to make contact each time she’s bounced back. I simplified all of this in my earlier post. I don’t even know if either insurer will speak to me, but this mess isn’t working.

It doesnt matter what should have happened. At the time of the accident, was it your daughter's or her dad's name on the title? If it was her dad's, that's where most of the issues are coming from. You said it should have been signed over to your daughter but youalso said she was in the process of retitling it. So whose name was actually listed on the title when the accident happened? Not who was supposed to be or who it was going to be, but whose name at the time?

Both of their names, in different spots, hers written and his printed, plus the name of the person with POA. Having bought a car recently, and retitling it, I can assure you ownership conveys when it’s signed over. I have no idea why this is a sticking point, or why you don’t believe me. This has already been settled.

Anonymous wrote:Does anyone think OP comes off as really rude for someone looking for help?

Anonymous wrote:

Anonymous wrote:OP here. The car should have changed ownership when it was signed over. The insurers have been quite clear that the overlapping policies on one VIN is the problem. Progressive delayed things because of the police, then they were dealing with Geico. While he was alive, his sibling sent the POA, and Geico was supposed to forward the cancellation paperwork to Progressive. They didn’t do that. It took her another week to get in touch with the person at progressive, and they said nothing had been sent. Emails and phone calls to Geico, and now they want the death certificate and the executor info. There is no executor. I’m waiting on the death certificate, but I’m skeptical they will do anything they say they will do at this point. There was another week in there that progressive wanted something else, and Geico didn’t forward it. It’s been a real tough few weeks, and I literally can’t even recall all the details. My daughter doesn’t even understand half of what they say. It takes days to make contact each time she’s bounced back. I simplified all of this in my earlier post. I don’t even know if either insurer will speak to me, but this mess isn’t working.

It doesnt matter what should have happened. At the time of the accident, was it your daughter's or her dad's name on the title? If it was her dad's, that's where most of the issues are coming from. You said it should have been signed over to your daughter but youalso said she was in the process of retitling it. So whose name was actually listed on the title when the accident happened? Not who was supposed to be or who it was going to be, but whose name at the time?

Anonymous wrote:OP here. The car should have changed ownership when it was signed over. The insurers have been quite clear that the overlapping policies on one VIN is the problem. Progressive delayed things because of the police, then they were dealing with Geico. While he was alive, his sibling sent the POA, and Geico was supposed to forward the cancellation paperwork to Progressive. They didn’t do that. It took her another week to get in touch with the person at progressive, and they said nothing had been sent. Emails and phone calls to Geico, and now they want the death certificate and the executor info. There is no executor. I’m waiting on the death certificate, but I’m skeptical they will do anything they say they will do at this point. There was another week in there that progressive wanted something else, and Geico didn’t forward it. It’s been a real tough few weeks, and I literally can’t even recall all the details. My daughter doesn’t even understand half of what they say. It takes days to make contact each time she’s bounced back. I simplified all of this in my earlier post. I don’t even know if either insurer will speak to me, but this mess isn’t working.