Anonymous
Post 01/24/2023 14:35     Subject: Hotel or Resort pre stay asks
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:OP your family sounds so high maintenance and exhausting. I’m sure the hotel staff are relieved when you depart.


And why is that? The hotel resort ASK what they can do to give us a pleasant stay? We respond and test THEIR systems.

Best type of hotels are the ones that notice a nearly empty travel toothpaste while doing cleaning and leave a new tube WITHOUT BEING ASKED.

Please explain how we are a nightmare?

Imagine wanting a special dinner in an unknown city and arranging with the concierge for reservations for a great dinner?

Using their system to make a request is not demanding. We think it is great when they do and we don’t complain if they don’t do it.


But why are you “testing” their systems? You sound like a nightmare because you aren’t asking for things that will genuinely improve your stay.


They put the system into place when they ask what will improve my stay. Costs them nothing and they are well rewarded when they do
If they don’t honor such a request it shows me they don’t bother reading their own system.
Anonymous
Post 01/24/2023 14:34     Subject: Hotel or Resort pre stay asks
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Have you ever made a request prior to your arrival at your hotel or resort and it was honored? I’m talking on the luxury side not motel 6.

Four Seasons Disney had my kid’s name embroidered on a child size robe waiting in the room.

Another resort had a photo of cooked bacon next to the bed.

On another note, my kid left their iPad at a resort in Mexico and before it came home with someone we knew staying there, the staff photographed it all over the resort like the spa, the pool, the bar, the kitchen. It was so great.


I might get doing that with a beloved stuffed animal that was left behind but an iPad?


We didn’t ask, they just did it. It cost them nothing!


It did cost them time during which an employee wasn’t available to do actual work. But ok, they did it voluntarily.

The bacon picture is one of the most obnoxious things I have ever heard.
Anonymous
Post 01/24/2023 14:33     Subject: Hotel or Resort pre stay asks
I ask for things like feather free pillows and no air fresheners sprayed because I am allergic.
Anonymous
Post 01/24/2023 14:32     Subject: Hotel or Resort pre stay asks
Anonymous wrote:
Anonymous wrote:Have you ever made a request prior to your arrival at your hotel or resort and it was honored? I’m talking on the luxury side not motel 6.

Four Seasons Disney had my kid’s name embroidered on a child size robe waiting in the room.

Another resort had a photo of cooked bacon next to the bed.

On another note, my kid left their iPad at a resort in Mexico and before it came home with someone we knew staying there, the staff photographed it all over the resort like the spa, the pool, the bar, the kitchen. It was so great.


I might get doing that with a beloved stuffed animal that was left behind but an iPad?


We didn’t ask, they just did it. It cost them nothing!
Anonymous
Post 01/24/2023 14:31     Subject: Hotel or Resort pre stay asks
Anonymous wrote:
Anonymous wrote:OP your family sounds so high maintenance and exhausting. I’m sure the hotel staff are relieved when you depart.


And why is that? The hotel resort ASK what they can do to give us a pleasant stay? We respond and test THEIR systems.

Best type of hotels are the ones that notice a nearly empty travel toothpaste while doing cleaning and leave a new tube WITHOUT BEING ASKED.

Please explain how we are a nightmare?

Imagine wanting a special dinner in an unknown city and arranging with the concierge for reservations for a great dinner?

Using their system to make a request is not demanding. We think it is great when they do and we don’t complain if they don’t do it.


Because your requests are absurd. Why does having a picture of bacon help you to have a pleasant stay? Why do you need your kid’s bathroom embroidered? That isn’t the same at all as asking the concierge to help with reservations for a great dinner. Top hotels pride themselves on helping to make your stay amazing and memorable but you sound like you can’t think of anything that would actually do that so you are coming up with busy work for the hotel to make yourself feel important.
Anonymous
Post 01/24/2023 14:29     Subject: Hotel or Resort pre stay asks
It woukd be fine/appropriate to ask for a reservation at a difficult to procur restaurant, but Did you actually want the picture of bacon? “Testing their systems” and seeing if they will jump through hoops for the sake of jumping through hoops is what posters are calling out.
Anonymous
Post 01/24/2023 14:28     Subject: Re:Hotel or Resort pre stay asks
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:The reason I ask not demand a photo of cooked bacon 🥓 is specifically to test their check-in apps or online that have a random box that asks if the can do anything to make your hotel stay special.

I never expect it but if you are going to have a place to fill in Freeform something, then maybe they should actually read it.

And I love bacon!


which hotel was this?


The old JW Marriott Oahu.


I've never seen a feature on the Marriott app to make special requests like that. There is a 45 character limit box when you book online - that is where I'll ask for an upgrade or rollaway but I've never seen enough room for more than that.
Anonymous
Post 01/24/2023 14:28     Subject: Hotel or Resort pre stay asks
Please let this be a troll post.

(Though it leaves me confident in the requirement my husband and I had that our kids do a stint in a service industry job, so they would not become this person.)
Anonymous
Post 01/24/2023 14:23     Subject: Hotel or Resort pre stay asks
Anonymous wrote:
Anonymous wrote:OP your family sounds so high maintenance and exhausting. I’m sure the hotel staff are relieved when you depart.


And why is that? The hotel resort ASK what they can do to give us a pleasant stay? We respond and test THEIR systems.

Best type of hotels are the ones that notice a nearly empty travel toothpaste while doing cleaning and leave a new tube WITHOUT BEING ASKED.

Please explain how we are a nightmare?

Imagine wanting a special dinner in an unknown city and arranging with the concierge for reservations for a great dinner?

Using their system to make a request is not demanding. We think it is great when they do and we don’t complain if they don’t do it.


Surely you see the difference between asking the concierge to make a dinner reservation and asking some poor housekeeping staff to get a picture of bacon to leave by your bed, or finding a monogram shop to embroider your kids name on a robe? The ask section is for something like a humidifier in the room, or a necessity, not for something frivolous that wastes the time of the staff. The hospitality sector is still hurting for staff, so you are making work for people who are likely already overworked.
Anonymous
Post 01/24/2023 14:20     Subject: Hotel or Resort pre stay asks
Anonymous wrote:
Anonymous wrote:OP your family sounds so high maintenance and exhausting. I’m sure the hotel staff are relieved when you depart.


And why is that? The hotel resort ASK what they can do to give us a pleasant stay? We respond and test THEIR systems.

Best type of hotels are the ones that notice a nearly empty travel toothpaste while doing cleaning and leave a new tube WITHOUT BEING ASKED.

Please explain how we are a nightmare?

Imagine wanting a special dinner in an unknown city and arranging with the concierge for reservations for a great dinner?

Using their system to make a request is not demanding. We think it is great when they do and we don’t complain if they don’t do it.


But why are you “testing” their systems? You sound like a nightmare because you aren’t asking for things that will genuinely improve your stay.
Anonymous
Post 01/24/2023 14:20     Subject: Hotel or Resort pre stay asks
Anonymous wrote:Have you ever made a request prior to your arrival at your hotel or resort and it was honored? I’m talking on the luxury side not motel 6.

Four Seasons Disney had my kid’s name embroidered on a child size robe waiting in the room.

Another resort had a photo of cooked bacon next to the bed.

On another note, my kid left their iPad at a resort in Mexico and before it came home with someone we knew staying there, the staff photographed it all over the resort like the spa, the pool, the bar, the kitchen. It was so great.


I might get doing that with a beloved stuffed animal that was left behind but an iPad?
Anonymous
Post 01/24/2023 14:19     Subject: Hotel or Resort pre stay asks
Anonymous wrote:OP your family sounds so high maintenance and exhausting. I’m sure the hotel staff are relieved when you depart.


And why is that? The hotel resort ASK what they can do to give us a pleasant stay? We respond and test THEIR systems.

Best type of hotels are the ones that notice a nearly empty travel toothpaste while doing cleaning and leave a new tube WITHOUT BEING ASKED.

Please explain how we are a nightmare?

Imagine wanting a special dinner in an unknown city and arranging with the concierge for reservations for a great dinner?

Using their system to make a request is not demanding. We think it is great when they do and we don’t complain if they don’t do it.
Anonymous
Post 01/24/2023 13:46     Subject: Hotel or Resort pre stay asks
OP your family sounds so high maintenance and exhausting. I’m sure the hotel staff are relieved when you depart.
Anonymous
Post 01/24/2023 13:35     Subject: Re:Hotel or Resort pre stay asks
Anonymous wrote:The reason I ask not demand a photo of cooked bacon 🥓 is specifically to test their check-in apps or online that have a random box that asks if the can do anything to make your hotel stay special.

I never expect it but if you are going to have a place to fill in Freeform something, then maybe they should actually read it.

And I love bacon!


What would the difference between asking and demanding look like? I am getting some White Lotus vibes from this thread.
Anonymous
Post 01/24/2023 12:11     Subject: Re:Hotel or Resort pre stay asks
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:The reason I ask not demand a photo of cooked bacon 🥓 is specifically to test their check-in apps or online that have a random box that asks if the can do anything to make your hotel stay special.

I never expect it but if you are going to have a place to fill in Freeform something, then maybe they should actually read it.

And I love bacon!


So annoying. Just because you can do something doesn’t mean you should


This reminds me of the ridiculous things celebrities put on their riders. And that celebrities feel the need to put something outlandish on there to feel special. I’m sure that guest services had a great opinion of the bacon family and restrained themselves from mocking them behind their backs. I have a friend who used to manage the four seasons in hk, and the stories of entitled people were nauseating.


You do know why Van Halen had no brown M&Ms in their rider don’t you?