Anonymous wrote:My DH took on a pro bono case where he spent hundreds of hours of his free time arguing over a liability of his client's that was only a few hundred dollars. Winning the case led to a precedential opinion. It sends a message to big companies not to take advantage of consumers just because they can. The principle matters more than you realize.
Yes!
I'm the rental car poster. I believe it made a difference, because rental car companies changed how they do things. My assumption is that enough of us complained, and I know people were pissed because I found complaints about American Traffic Solutions on the internet. Horrible company.