Anonymous wrote:

Anonymous wrote:So your issue is that you believe you were misled (defrauded). Do you have any paperwork stating the car was certified? Did you locate the car through an internet search and do you have a printout or cached copy? Is there anything on the sales contract? Maybe even a warranty book?

Who have you been dealing with? The salesman? Sales manager? General manager? Regional manager?

At purchase, I was told car was certified. I didn't look for car on internet before going to dealership, I went to dealership to look for a car one night. I asked, is this a certified used car, and I was told yes. The Buyers Order has a line item/charge for Certification for approx $900.

I have been discussing this with all sorts of managers there, they have said that since they certified the car after the fact (a month later when I bought car in for service and was told my service dept that car was not in the system as being certified and therefore did not quality for free repairs as called for by certification; at this time, dealership tried to cover their tracks by certifying car on that day, paperwork for certification they gave me is not dated day of purchase, but this latter day). I would not have bought the car from the start if it was not certified when I bought it. When I explained all this to them a few days ago, they stated that I was not harmed by any of this, and by them saying the car was certified on day of purchase (when it actually was not), they were able to get for me a lower interest rate than if car was deemed a "regular" used car. I said I did not ask for this "favor". That little trick should not have been done, and in any event, I don't think that was the main point of their declaring car certified, to do me a favor, by saying car was certified, they got me to buy a car that I would not have bought otherwise.

Anonymous wrote:My guess (non lawyer) is that you’re going to get screwed by the “not harmed” thing. So they did certify it, after the fact, but in the end, you own the certified car you wanted so there’s no damages incurred to sue over.

They’re just shady a-holes

I used to take my car there for service until they gave me a ridiculous rip off repair quote that was kind of shady (they quoted labor for a two-part repair as if they were going to fix something, reassemble the car then take it apart again). I took my car elsewhere and paid about $1500 instead of the $4000 quoted

Anonymous wrote:So your issue is that you believe you were misled (defrauded). Do you have any paperwork stating the car was certified? Did you locate the car through an internet search and do you have a printout or cached copy? Is there anything on the sales contract? Maybe even a warranty book?

Who have you been dealing with? The salesman? Sales manager? General manager? Regional manager?

Anonymous wrote:So your issue is that you believe you were misled (defrauded). Do you have any paperwork stating the car was certified? Did you locate the car through an internet search and do you have a printout or cached copy? Is there anything on the sales contract? Maybe even a warranty book?

Who have you been dealing with? The salesman? Sales manager? General manager? Regional manager?

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:If it was Certified, did you get the inspection worksheet? We bought a certified Audi and they included it, with a signature from the technician.

no I did not get it at purchase, because the car was not actually certified.

DP. So your situation is not the same as what you linked to previously. What representations did they make you regard the accident history of the car?

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Sorry I can’t help you with a referral but someone with experience in handling lemon law claims might be a good start.

The first question is whether the dealer made any affirmative representations (misrepresentations) about the vehicle and its prior collision history. Did the dealer provide a CarFax report or have you pulled it? What does the CarFax state? Didvthecdakership privide a copy of the service records? Is there any indication the collision damage was repaired by the dealership’s own certified bodyshop in accordance with the manufacturer’s specifications and standards. Most won’t use aftermarket parts.

As far as the CPO program, a dealer is generally required to perform a multipoint inspection based on a manufacturer checklist to certify the vehicle for additional warranty coverage. That additional warranty coverage is effectively the premium you are paying for the specified time period/mileage. Obviously if the vehicle has a salvage title then there are other consideration which then come into play.

The extended warranty coverage provided through certification is not an affirmation the vehicle has not been damaged in a collision or, if so, all necessary repairs were completed in accordance with industry standards. And a certification not the same thing as a PPI (pre-purchase inspection) that might disclose issues outside of the scope of the certification inspection. The tech is primarily looking superficially at the condition of tires, lights, suspension, hoses, belts, fluids, switches, glass condition, paint damage/defects, filters, etc.
Also test condition of battery and alternator and checking for fault codes.

Was the collision damage not repaired correctly? Is the dealer denying warranty coverage on anything in particular? Have you taken the vehicle to an independent mechanic for a thorough inspection? An attorney could advise you in this regard as an inspection report is potentially discoverable unless it’s prepared by a consulting (non-testifying) expert.

Ultimately your best hope might be to unwind the transaction based upon a claim of mutual mistake regarding the collision history. Fraud is much harder to prove. Probably not worth time and expense to litigate TBH as this doesn’t seem to fall within the scope of the limited lemon law applicable to a new vehicle in Virginia. But Another route would be to contact a consumer affairs reported on a local news channel to see if there’s any interest in bloodying the waters for a quick resolution.

This is all above my pay grade ha ha don't really understand but thank you so much for your time.

Bottom line, I would suggest not buying anything from a Honda dealership. They are not help accountable to anyone. Corporate Honda is no help, all they say is that Honda dealerships are independently owned, and they as Honda can provide no assistance. The Honda dealerships are free to do what they want. Simple fact, I was told the car was certified preowned, and it was not, and I lost money in the process, and no one cares.

Are you saying Honda dealerships are not like Toyota dealerships?

Anonymous wrote:

Anonymous wrote:Sorry I can’t help you with a referral but someone with experience in handling lemon law claims might be a good start.

The first question is whether the dealer made any affirmative representations (misrepresentations) about the vehicle and its prior collision history. Did the dealer provide a CarFax report or have you pulled it? What does the CarFax state? Didvthecdakership privide a copy of the service records? Is there any indication the collision damage was repaired by the dealership’s own certified bodyshop in accordance with the manufacturer’s specifications and standards. Most won’t use aftermarket parts.

As far as the CPO program, a dealer is generally required to perform a multipoint inspection based on a manufacturer checklist to certify the vehicle for additional warranty coverage. That additional warranty coverage is effectively the premium you are paying for the specified time period/mileage. Obviously if the vehicle has a salvage title then there are other consideration which then come into play.

The extended warranty coverage provided through certification is not an affirmation the vehicle has not been damaged in a collision or, if so, all necessary repairs were completed in accordance with industry standards. And a certification not the same thing as a PPI (pre-purchase inspection) that might disclose issues outside of the scope of the certification inspection. The tech is primarily looking superficially at the condition of tires, lights, suspension, hoses, belts, fluids, switches, glass condition, paint damage/defects, filters, etc.
Also test condition of battery and alternator and checking for fault codes.

Was the collision damage not repaired correctly? Is the dealer denying warranty coverage on anything in particular? Have you taken the vehicle to an independent mechanic for a thorough inspection? An attorney could advise you in this regard as an inspection report is potentially discoverable unless it’s prepared by a consulting (non-testifying) expert.

Ultimately your best hope might be to unwind the transaction based upon a claim of mutual mistake regarding the collision history. Fraud is much harder to prove. Probably not worth time and expense to litigate TBH as this doesn’t seem to fall within the scope of the limited lemon law applicable to a new vehicle in Virginia. But Another route would be to contact a consumer affairs reported on a local news channel to see if there’s any interest in bloodying the waters for a quick resolution.

This is all above my pay grade ha ha don't really understand but thank you so much for your time.

Bottom line, I would suggest not buying anything from a Honda dealership. They are not help accountable to anyone. Corporate Honda is no help, all they say is that Honda dealerships are independently owned, and they as Honda can provide no assistance. The Honda dealerships are free to do what they want. Simple fact, I was told the car was certified preowned, and it was not, and I lost money in the process, and no one cares.

Anonymous wrote:

Anonymous wrote:If it was Certified, did you get the inspection worksheet? We bought a certified Audi and they included it, with a signature from the technician.

no I did not get it at purchase, because the car was not actually certified.

Anonymous wrote:If it was Certified, did you get the inspection worksheet? We bought a certified Audi and they included it, with a signature from the technician.