Anonymous wrote:I would not continue to use the business. Agree with the better way to handle is to add a slight increase to all menu items. But also, making the fee a % demonstrates that it’s a money grab. A steak costs more money than chicken. But both are going into the same container. The cost of packaging is the same. Charging the % means they are just trying to screw over customers for both the cost of the item itself and their packaging.
I would also make an online review to warn other customers. No inflammatory language. Just straight pricing facts.
Good point about the percentage. The container fee should be 50 or 75 cents each, written on the menu. I have seen this at some Pho restaurants even before 2020.