Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Let it go. The time to complain was while eating it. If it's genuinely too salty and inedible you send it back.
I don't want my money back. I would like to order it in the future and not have it be so salty. I'm assuming they prep huge batches of the gravy, it's not made to order.
They’re not going to change their recipe because you don’t like it.
Actually you are incorrect. If the feedback the OP gives they’ve received before they absolutely will consider changing the recipe. It also could be that the chef hasn’t taste tested the products the line cooks have produced frequently enough. What a chef prepares and what like cooks produce unfortunately can be two different things.
I’m a GM at a large and very busy restaurant in DC and we absolutely take guest feed back seriously. Especially in new items and especially when we start to see patterns