Anonymous wrote:My dad got a message on his computer that it was infected with a virus and that he had to call a number from Microsoft to fix it. He called them and was on the phone with them for about 20 minutes before I came in and asked him to hand the phone to me. They had him enter some code and they got access to his computer. Even moving the curser remotely and asking him to plug in the computer because it was running low on power. I asked “Microsoft” to call back and hung up on them. Looked up the call back number and it was a known scam number. We had to wipe his whole hard drive to avoid any key detection software they may have installed.
This happened to my dad, except no one was there to intervene. He's a retired investment banker who gave his info to "Microsoft" tech support.
Thankfully, all the financial institutions were quick to lock things down. We basically bricked his computer and the phone company did something where only calls from a couple of numbers would go through to my parents' house.