Anonymous wrote:It's like at grocery stores when you check yourself out, ask for 10% off since you did the job. Maybe the idea is to keep prices lower, get you to order faster since you know how to order better than a server?!
Customization? This "have it your way" needs to stop. Burger King, I think it was Burger King, needs a slap in the face for that. Do you really need to work in restaurant to understand why it's so wrong? You want to customize, you stay home and customize. The idea of going out is trying someone else's creation. What seems easy for you, is a nightmare for the kitchen.
Another one, stop with the oatmilk already! Who started with the oatmilk? We cannot possibly keep in stock ever damn thing that is called milk. Go to Starbucks, they probably have your oatmilk.
There are different ways to behave in different restaurants. The minute you walk into one, there are a lot of clues how to behave. 15% is fine, OP. This ordering yourself might be the future soon and we adjust our behavior accordingly.
Was the food cheaper because there were less workers? If so, you saved some money, and then you saved some more because your 15% was smaller and then you saved some more because you only tipped 15%.
Restaurant workers would rather you stay at home right now because there's plenty of work and not enough of us to do it. You should come out to eat and enjoy the food and not show that you can get away with 15% tip and here are you excuses. Concentrate on the food and the experience. They all won't be awesome, but it happens.
I want people to have fun; sit down, enjoy your food, drinks and company. If you have something to say to the server, say it, but don't do it by tipping less. I have no idea why you would tip 15% unless something went wrong and then it's pretty clear. The rest of the time, you are just cheap. The worst part is, the cheap people always come back.
Stay home.You are not doing anyone a favor. We have people quitting because of you.

Anonymous wrote:Some places have not returned to full service post covid. Your server did not create the dynamic of ordering by app. I’d say 18-20%. They may not have tickled your ba*** with service banter and fawning, but they did serve you and were on standby for all of your needs. If they didn’t make eye contact or you needed to ask for things like silverware or a coffee/water/soda refill I’d go with 15-18%.

Anonymous wrote:

Anonymous wrote:If it’s all done by phone, I’d tip zero.

I assume someone is bringing you your food.

Anonymous wrote:If it’s all done by phone, I’d tip zero.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Not in DC - table service but menu and ordering is all via your phone so you just have a person drop off whatever you order. Ordering a bit annoying because it doesn’t allow much customization. They bus your table after you leave. Pay bill via phone - preset tips are 18%, 20%, or 22% - or fill in your own amount. I am genuinely curious how others would tip in this scenario.

For normal sit down places my standard is 20%, 30% for great service. I didn’t feel like much of a tip was justified here but the preset options really threw me. I tipped 15%.

Oh, you're one of *them*.

This. OP, you should not be habitually "customizing" your orders.

Anonymous wrote:

Anonymous wrote:Not in DC - table service but menu and ordering is all via your phone so you just have a person drop off whatever you order. Ordering a bit annoying because it doesn’t allow much customization. They bus your table after you leave. Pay bill via phone - preset tips are 18%, 20%, or 22% - or fill in your own amount. I am genuinely curious how others would tip in this scenario.

For normal sit down places my standard is 20%, 30% for great service. I didn’t feel like much of a tip was justified here but the preset options really threw me. I tipped 15%.

Oh, you're one of *them*.

Anonymous wrote:Not in DC - table service but menu and ordering is all via your phone so you just have a person drop off whatever you order. Ordering a bit annoying because it doesn’t allow much customization. They bus your table after you leave. Pay bill via phone - preset tips are 18%, 20%, or 22% - or fill in your own amount. I am genuinely curious how others would tip in this scenario.

For normal sit down places my standard is 20%, 30% for great service. I didn’t feel like much of a tip was justified here but the preset options really threw me. I tipped 15%.