Anonymous wrote:This happened to my son as well. My husband managed to get most of it back by contacting Roblox. Keep pushing and hopefully you can get at least some of it back.
Anonymous wrote:Obviously my 13 year old is asleep but OMG I am so sorry. She would be devastated!! I would definitely keep contacting customer service. She’s been scammed before also.
I will ask her as soon as I can tomorrow. She’s very savvy with this stuff.
Anonymous wrote:Anonymous wrote:I have a naive question for anyone who's in the know. I don't let my 9 year old use the chat function (turned off) and don't allow him to accept friend requests from anyone he's not friends with in real life. Will following those rules help him to avoid something like this happening?
Sorry op, my son would be extremely upset too.
I hope this gets answered also. My kid cannot chat and only had one “friend” in her game that is a very good in reality life friend. I hope I haven’t missed something that would allow this to happen. Although I also have never let her buy anything within the game (so far, but it will happen at some point, I’m sure).
Anonymous wrote:Stop calling it “investing”. He has spent all his money on Robin.
Anonymous wrote:I have a naive question for anyone who's in the know. I don't let my 9 year old use the chat function (turned off) and don't allow him to accept friend requests from anyone he's not friends with in real life. Will following those rules help him to avoid something like this happening?
Sorry op, my son would be extremely upset too.
Anonymous wrote:I am so sorry. Online people suck. My son (10 at the time, now 12) had something similar happen, but a slightly lesser degree. It was the first time I'd ever seen him cry like that. It hurts. Hugs to you and your child.
First ... I know this isn't the lesson you want to hear right now, but I'm actually kind of glad that DS learned about online scammers in a way that was 'only' about money. Yes, it sucks. I get it. It's horrible. But he is so much more cautious online now, doesn't trust anyone except his IRL friends. It sucks, but it'll help keep him safe in the long run. So I draw some silver lining from that.
To help rebuild: we never got any help from Roblox either. Once DC saw what was happening, he shut down the whole program, and didn't really remember the exact name of the scammer. Roblox claimed they couldn't trace where his Robux went. So not much help there. But we decided to make it a family project to help him rebuild. DH and I both created accounts, and a sibling joined in as well. We - all 4 of us - spent the next 4-5 months getting him back to where he was.
He learned a valuable lesson about not trusting people online, and both kids also learned what it means for a family to come together and help each other out. 2 years later, we look back on it as a really sucky experience for DC, but also a solid bonding time for our family.
Good luck. I know it's hard. People who scam suck, and those who scam on Christmas suck especially hard. I hope your DC can see the light at the end of the tunnel. Hugs to you all.
Anonymous wrote:I have a naive question for anyone who's in the know. I don't let my 9 year old use the chat function (turned off) and don't allow him to accept friend requests from anyone he's not friends with in real life. Will following those rules help him to avoid something like this happening?
Sorry op, my son would be extremely upset too.