Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:It’s October basically. Another month.
DH is getting demoralized after calling in every network he could. He is desperate to find his next play in tech sales, but nothing is coming through.
We may have to sell our house if no job by January. Move back in with my parents which I know will be really really hard in their small house with all 4 of us.
He needs to take any job he can get. Where is your savings?
What else can sales guys do? Before tech sales he was a bartender, studied journalism in college.
I’m in customer success at a large tech company. Total comp is close to $300k. He should like to pivot to that type of org if no sales roles are panning out. In my company I see these types of transitions all the time. In fact it’s encouraged.
That’s great never knew customer support could pay so well
This is where most folks get confused. Customer success and customer support are two very different things, at least at my company. In customer success, we drive consumption, deliver strategic initiatives, etc. Customer support is who you call when something goes haywire. They overlap, but are distinct.
Drive consumption? That’s just sales.
Strategic initiatives are just papers showing why our product is the right solution for all your problems. Sales.
Send like a way to piecemeal out sales groundwork in a non commission role
You don’t understand. Sales is selling the CIO and procurement an enterprise solution or licenses. Customer success is driving adoption and usage of that solution in a post implementation environment. Strategic initiatives is proposing specific engagements to meet customer objectives and then getting the right product and engineering teams in front of the customer to help them realize that value.
And we are comped on the customer’s use of our products, smarty.
So let’s focus on helping the DH find a job, shall we? OP - customer success hires from all over the board, so tell your DH to look!