Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:My 8 week old had a well check and the ped was running 90 minutes behind for a 10:30am appointment. How does that happen? When we finally saw her she spent 6 minutes with us and we were on our way. She was even charting during our appointment. I asked several times how much longer but it was always 10 more minutes. I hate having such a tiny baby there for so long with the number of sick kids.

It happens when one of their patients winds up getting admitted to the hospital that morning and they have to go check on them, when they get stuck on the phone with an insurance company that's trying to deny coverage for a procedure the dr is sure the patient needs, when the parent of a patient waits until the dr is walking out to say "Hey is this huge lump a problem? Oh and I know you're not seeing my other kid right now but he has a rash that's been spreading steadily since last night and now is saying he can't breathe - is that a problem?" And then he has a patient puke on him and he has to change all his clothes. And then he's human and needs to take five minutes to eat breakfast because he hasn't eaten yet that morning and is starting to feel lightheaded. That's how that happens.

The thing is... you KNOW all of that will happen. Probably multiple times per week. It should be accounted for in the schedule - yes even if it means on the rare unicorn of a day when none of that happens, you may have been able to see an extra patient or two. You can't plan for a perfect day, and then be shocked when the schedule goes to hell because of things that will almost certainly go wrong.
And yes, I know it's not the doctors who make the schedules in most practices - my ire is at the health care system overall.

+1

It's a business decision to prioritize profit over patients.

If patients were the priority, MANY things would change, including the scheduling.

Anonymous wrote:

Anonymous wrote:I am 100% with you, OP. I am so tired of the social acceptance that doctors can keep you waiting an hour plus - all because they over schedule the same time slots. It is the sh$ttiest practice model and we all seem to take it over and over again. I have zero sympathy for most practices, as I've yet to have a doctor who was genuinely remorseful or sympathetic that a patient had been left in a waiting room to waste their valuable time.

I'm an attorney. I can promise you that if I left a client waiting for 45 minutes, they'd find another atty - and with good reason. We should not be shelling out money to professionals who disrespects their entire client base day in and day out.

And all of this "but it was an emergency!" BS. No, it is not an emergency every day. It is a culture of overbooking. Period.

and why do they overbook? Because people expect- no, demand!- to see a doctor for every little thing, and a specialist half the time at that. If you want them to see fewer patients, expect that you won’t ever get an appointment unless you’re aboht to die, and even then it will be for 2 weeks from now.

Anonymous wrote:I am 100% with you, OP. I am so tired of the social acceptance that doctors can keep you waiting an hour plus - all because they over schedule the same time slots. It is the sh$ttiest practice model and we all seem to take it over and over again. I have zero sympathy for most practices, as I've yet to have a doctor who was genuinely remorseful or sympathetic that a patient had been left in a waiting room to waste their valuable time.

I'm an attorney. I can promise you that if I left a client waiting for 45 minutes, they'd find another atty - and with good reason. We should not be shelling out money to professionals who disrespects their entire client base day in and day out.

And all of this "but it was an emergency!" BS. No, it is not an emergency every day. It is a culture of overbooking. Period.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I am 100% with you, OP. I am so tired of the social acceptance that doctors can keep you waiting an hour plus - all because they over schedule the same time slots. It is the sh$ttiest practice model and we all seem to take it over and over again. I have zero sympathy for most practices, as I've yet to have a doctor who was genuinely remorseful or sympathetic that a patient had been left in a waiting room to waste their valuable time.

I'm an attorney. I can promise you that if I left a client waiting for 45 minutes, they'd find another atty - and with good reason. We should not be shelling out money to professionals who disrespects their entire client base day in and day out.

And all of this "but it was an emergency!" BS. No, it is not an emergency every day. It is a culture of overbooking. Period.

and why do they overbook? Because people expect- no, demand!- to see a doctor for every little thing, and a specialist half the time at that. If you want them to see fewer patients, expect that you won’t ever get an appointment unless you’re aboht to die, and even then it will be for 2 weeks from now.

Then vet the patients. It is really not that difficult. I'm tired of all the excuses for why doctors are incompetent at running a business.
I vet my clients before a consult. Why can't they? Private practice can absolutely refuse service. They can also charge fees for services. If I have a PITA client, I charge for all the services.

I pay out of pocket for a concierge GP service and LOVE it. It absolutely can be done. Doctors are just greedy.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I had an Ortho show up 40 minutes late once. I was his first appointment of the day. I saw him arrive while sitting in the waiting room. I asked him why I was kept waiting so long and he lied and said he’d been stuck with another patient. I told him that I saw him walk past me with his coat on his arm and a cup of coffee.. Never went back to him again. This was at CAO Ortho in foxhall.

If he is an ortho surgeon he might have been held up doing rounds prior to going to his practice. Some of you don't seem to understand what doctors do.

So...poor scheduling. Allocate more time for rounds.

Allocate more time from where? They can’t control if 7 new ortho patients got admitted overnight and suddenly they are rounding on 12 patients instead of 5. Or 20 instead of 5.

Start office hours later on hospital days.

It's not that hard to figure out.

Got it. So, see fewer patients overall. Sounds ideal. Hope you don’t need to see a specialist anytime soon because they’ve taken your advice and your appointment date for your brain tumor is in March 2024.

Anonymous wrote:

Anonymous wrote:I am 100% with you, OP. I am so tired of the social acceptance that doctors can keep you waiting an hour plus - all because they over schedule the same time slots. It is the sh$ttiest practice model and we all seem to take it over and over again. I have zero sympathy for most practices, as I've yet to have a doctor who was genuinely remorseful or sympathetic that a patient had been left in a waiting room to waste their valuable time.

I'm an attorney. I can promise you that if I left a client waiting for 45 minutes, they'd find another atty - and with good reason. We should not be shelling out money to professionals who disrespects their entire client base day in and day out.

And all of this "but it was an emergency!" BS. No, it is not an emergency every day. It is a culture of overbooking. Period.

and why do they overbook? Because people expect- no, demand!- to see a doctor for every little thing, and a specialist half the time at that. If you want them to see fewer patients, expect that you won’t ever get an appointment unless you’re aboht to die, and even then it will be for 2 weeks from now.

Anonymous wrote:I am 100% with you, OP. I am so tired of the social acceptance that doctors can keep you waiting an hour plus - all because they over schedule the same time slots. It is the sh$ttiest practice model and we all seem to take it over and over again. I have zero sympathy for most practices, as I've yet to have a doctor who was genuinely remorseful or sympathetic that a patient had been left in a waiting room to waste their valuable time.

I'm an attorney. I can promise you that if I left a client waiting for 45 minutes, they'd find another atty - and with good reason. We should not be shelling out money to professionals who disrespects their entire client base day in and day out.

And all of this "but it was an emergency!" BS. No, it is not an emergency every day. It is a culture of overbooking. Period.

Anonymous wrote:I am 100% with you, OP. I am so tired of the social acceptance that doctors can keep you waiting an hour plus - all because they over schedule the same time slots. It is the sh$ttiest practice model and we all seem to take it over and over again. I have zero sympathy for most practices, as I've yet to have a doctor who was genuinely remorseful or sympathetic that a patient had been left in a waiting room to waste their valuable time.

I'm an attorney. I can promise you that if I left a client waiting for 45 minutes, they'd find another atty - and with good reason. We should not be shelling out money to professionals who disrespects their entire client base day in and day out.

And all of this "but it was an emergency!" BS. No, it is not an emergency every day. It is a culture of overbooking. Period.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:My 8 week old had a well check and the ped was running 90 minutes behind for a 10:30am appointment. How does that happen? When we finally saw her she spent 6 minutes with us and we were on our way. She was even charting during our appointment. I asked several times how much longer but it was always 10 more minutes. I hate having such a tiny baby there for so long with the number of sick kids.

It happens when one of their patients winds up getting admitted to the hospital that morning and they have to go check on them, when they get stuck on the phone with an insurance company that's trying to deny coverage for a procedure the dr is sure the patient needs, when the parent of a patient waits until the dr is walking out to say "Hey is this huge lump a problem? Oh and I know you're not seeing my other kid right now but he has a rash that's been spreading steadily since last night and now is saying he can't breathe - is that a problem?" And then he has a patient puke on him and he has to change all his clothes. And then he's human and needs to take five minutes to eat breakfast because he hasn't eaten yet that morning and is starting to feel lightheaded. That's how that happens.

The thing is... you KNOW all of that will happen. Probably multiple times per week. It should be accounted for in the schedule - yes even if it means on the rare unicorn of a day when none of that happens, you may have been able to see an extra patient or two. You can't plan for a perfect day, and then be shocked when the schedule goes to hell because of things that will almost certainly go wrong.
And yes, I know it's not the doctors who make the schedules in most practices - my ire is at the health care system overall.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I had an Ortho show up 40 minutes late once. I was his first appointment of the day. I saw him arrive while sitting in the waiting room. I asked him why I was kept waiting so long and he lied and said he’d been stuck with another patient. I told him that I saw him walk past me with his coat on his arm and a cup of coffee.. Never went back to him again. This was at CAO Ortho in foxhall.

If he is an ortho surgeon he might have been held up doing rounds prior to going to his practice. Some of you don't seem to understand what doctors do.

So...poor scheduling. Allocate more time for rounds.

Allocate more time from where? They can’t control if 7 new ortho patients got admitted overnight and suddenly they are rounding on 12 patients instead of 5. Or 20 instead of 5.

Start office hours later on hospital days.

It's not that hard to figure out.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:There are so many reasons doc run late that have nothing to do with actual appointment times. They really are often doing their very best and skipping lunch to catch up. I’m sorry you had to wait. Someone should have let you know they were behind too. Extend compassion as we often receive the same in kind when having very human moments.

If appointment time means nothing then why not just have open House and walk in patients.

Ding, ding, ding we have a winner

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I had an Ortho show up 40 minutes late once. I was his first appointment of the day. I saw him arrive while sitting in the waiting room. I asked him why I was kept waiting so long and he lied and said he’d been stuck with another patient. I told him that I saw him walk past me with his coat on his arm and a cup of coffee.. Never went back to him again. This was at CAO Ortho in foxhall.

If he is an ortho surgeon he might have been held up doing rounds prior to going to his practice. Some of you don't seem to understand what doctors do.

So...poor scheduling. Allocate more time for rounds.

Allocate more time from where? They can’t control if 7 new ortho patients got admitted overnight and suddenly they are rounding on 12 patients instead of 5. Or 20 instead of 5.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:There are so many reasons doc run late that have nothing to do with actual appointment times. They really are often doing their very best and skipping lunch to catch up. I’m sorry you had to wait. Someone should have let you know they were behind too. Extend compassion as we often receive the same in kind when having very human moments.

If appointment time means nothing then why not just have open House and walk in patients.

Ding, ding, ding we have a winner