Anonymous wrote:United didn't pull him off of the flight, the Chicago Department of Aviation Security did. United Airlines wanted him off of the plane, he didn't comply, so they called security.
I believe they are a great airline and I will continue to give them my business.
Anonymous wrote:This may have been asked on here already, so apologies. News reports I read say that Dr. Dao was traveling with his wife. So on top of everything else am I to understand that United was looking to split up a married couple who was traveling together? Or was his wife asked to leave to and she complied? Man, I hate United.
Anonymous wrote:Anonymous wrote:Boy, there are some dim people participating here. Federal workers with time to waste maybe.
Former frequent flyer here. I'm furious about this issue because it could have been me.
Anonymous wrote:Anonymous wrote:Anonymous wrote:Can I ask one, maybe dumb question-- but why on earth is there a ceiling on how much an airline can pay someone to be bumped!?
Lobbyists, airline lobbyists.
But to what end?
Anonymous wrote:Anonymous wrote:I find it odd that people are fighting so hard for United - which is notorious for poor customer service.
I just cannot believe that so many of you would be so understanding if this happened to you. Airline wants your seat so they can move a crew to another airport. They say the BEST they can do for you is $800 restricted voucher and a flight out the FOLLOWING afternoon. Most of us would be pissed! Damn a "gracious acceptance." I probably would have de-planed one the police came but I would have been giving the blues to any and every United employee I saw.
My mother is a former gate agent for another airline and she said that in situations like this - people being bumped for crew - they were told to do whatever they could to make it right and they were given carte blanche as to what they could offer. $800 voucher and flight out 24 hours later was not a bona fide offer - hence, why no one took it.
as i said upthread, it's the incompetence of low-cost labor that screwed this one up for United.
Anonymous wrote:Anonymous wrote:United didn't pull him off of the flight, the Chicago Department of Aviation Security did. United Airlines wanted him off of the plane, he didn't comply, so they called security.
I believe they are a great airline and I will continue to give them my business.
What is great about them?
Anonymous wrote:United didn't pull him off of the flight, the Chicago Department of Aviation Security did. United Airlines wanted him off of the plane, he didn't comply, so they called security.
I believe they are a great airline and I will continue to give them my business.
Anonymous wrote:United didn't pull him off of the flight, the Chicago Department of Aviation Security did. United Airlines wanted him off of the plane, he didn't comply, so they called security.
I believe they are a great airline and I will continue to give them my business.
Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:Interesting article about why the compensation offer probably topped out at an $800 voucher - http://onemileatatime.boardingarea.com/2017/04/11/united-denied-boarding-fiasco/
Thanks! So interesting
That is interesting! Particularly the part about the Continental IT system.
+1. I would love to know what they are doing with all those keystrokes.
HAHAHAHAHA....
Anonymous wrote:Anonymous wrote:Anonymous wrote:Anonymous wrote:The plaintiff has lawyered up, with TWO major law firms. I smell an ENORMOUS settlement. The UA CEO keeps digging deeper and deeper, as he could NOT get the apology right the first time. No sympathy here.
I really hope he doesn't settle. His lawyers already asked the public to preserve the evidence. Oh, by the way, UAL is reimbursing all of the passengers on the said flight, I bet they will require them to sign some sort of waiver to get the refund! I bet they're hoping they upped the voucher price now.![]()
Yes. United needs to guarantee the payment of medical bills for all the PTSD treatment of the witnesses to the bloody criminal assault unlawfully perpetrated by the airline.
You cannot get PTSD from that
I believe it was ground security that pulled him out. You really have be afraid of those.
I do not think United is any different from the way it bumps passengers. All airlines do it.
Anonymous wrote:If he were black people would be saying "why didn't he listen to the commands".
Sad but true.