Maybe I don’t understand the question, but some mediocre admin staff has never, ever made me question the quality of the embryologists who monitor the embryos. And they have so, so many security checks (checking birthdate and social security number multiple times, for example). Sure, be proactive and double check protocols, etc, but I really think these are different things.

Most of the clinics in this area have not so great admin staff. I am looking to freeze embryos but don't have much trust in the way some run their office based on my experience.

Does anyone else share this concern? Looking for reassurance.