Anonymous wrote:My Starbucks hasn't been like that at all, but if you're concerned, just don't go.
I guess I just don't understand why they are even allowing customers to sit down, and why they aren't leveraging the app ordering to reduce people inside the shop. In the past, they just set out your drink on the counter and you could grab it. Now you have to go in, get the Barista's attention, and wait for your drink to be ready or for them to hand it to you. That seems to negate the whole point of "contactless" ordering. Also Starbucks has plenty of $$ and could easily have installed a window.