Anonymous wrote:We had a great experience with Dr. Sacks - am 29 weeks pregnant with our first transfer.

While CFA's admin staff is nothing to write home about - we didn't have any billing problems. To be honest, I found their nursing staff to be the most lacking part of all of it.

+1. There is one nurse I like but the rest are unfriendly and no one EVER answers the nurses line. I finally got an email address and that’s been better.

We had a great experience with Dr. Sacks - am 29 weeks pregnant with our first transfer.

While CFA's admin staff is nothing to write home about - we didn't have any billing problems. To be honest, I found their nursing staff to be the most lacking part of all of it.

Absolutely love Dr. Sacks as a person, but I wish we had switched clinics earlier. The office staff is not always responsive and I found that very stressful.

I loved Dr Sacks, I saw him for a second opinion after 3 failed frozen embryo transfers using pgs normal embryos at shady grove fertility. I really wanted him to be my doctor, but the office staff sucks big time. I called several times and no one the phone. I left several messages for nurses and financial counselor. Fertility treatment is already stressful, so I got a third opinion with Dr. Payson At CCRM northern Virginia.
Dr. Payson is not as warm as Dr Sacks, but I’m not looking for a friend. CCRM office staff and nurses are very professional and very responsive.

The most compassionate doctor ever! My husband and I loved Dr. Sacks when we did our treatments.

I have been working with them for about 6 months. Billing issues were awful at first but I think they got a new staffer who is much better and I have not had issues recently. My one complaint is it’s hard to get anyone to pick up the phone and they don’t have an online portal.

Love Dr. Sacks and am current patient of his. To echo others, the staff is not great but Dr. Sacks is super responsive and will always listen to your concerns.

I had a very negative experience at CFA. Found the office unfriendly and unresponsive at best, and I had a terrible experience with Sacks, who I believe (based on my experience) cancels procedures to help his numbers. Shady Grove was a joy in comparison, and I have a lovely child thanks to Shady Grove.

Love Dr. Sacks - so good and amazing at dealing with sensitive issues (weight, husband...etc.). I don't have as many complaints with the office as others -- but Sacks and the whole are amazing. He also knows what he's talking about (I'm pregnant - and thanks to his advice and guidance).

You’ve posted about this numerous times, yes? Go with CFA! People love Dr. Sacks, their office is close by.

Anonymous wrote:Sounds like billing is a headache but the doctor is quite good, thanks! my insurance doesn't cover it anyway. maybe my boyfriend's does.

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I think the person having the embryo implanted has to have the insurance.

Sounds like billing is a headache but the doctor is quite good, thanks! my insurance doesn't cover it anyway. maybe my boyfriend's does.

He wasn’t my main doctor but saw him for some visits and loved him.

Agree on meh for office staff. I expected them to be more forthcoming with information on what they were looking for and doing, but always had to ask. One nurse I saw most of the time was nice, one time I had a different nurse who yelled at me for coming in so late in my cycle, even as I explained they were the ones not returning daily phone calls about when I should come in. I had decided then to switch clinics but ended up pregnant.

I did have two minor billing issues that came up when I went to give a co-pay. I said I didn’t want to pay it until I talked to billing. Your payment gets applied to a balance not a specific line item so it made it annoying to figure out charges. Ultimately I think they undercharged me on my final cycle. I don’t think it’s any worse that elsewhere and is just compounded by frequency of visits—insurance doesn’t process one cycle before the next one starts. Make sure you get a receipt for payment every time and mark on it yourself what it was for.

Dr. Sacks is great. Very friendly, good bedside manner, very responsive to any and all questions. The office staff are meh -- I found that I really had to stay on top of things to make sure they were billing my insurance correctly.

My OBGYN highly recommended Dr. Sacks from CFA for my embryo transfer. Does anyone have experience with him?
Also, I am told that CFA staff are unpleasant and there are billing problems. How accurate is this?

THANK YOU!