Anonymous
Post 04/12/2020 12:29     Subject: Re:ASA (Arlington) - No Refund for Cancelled Spring Season

Anonymous wrote:Maybe not all services but there were already many services rendered. Planning for season involves much up front work that’s already been done and those folks who did that work are not giving back, so how could the league give everything back? Are the fields refunding all the costs that were paid up front? Are the equipment and uniform providers refunding all that was purchased ahead of time? Are the online providers for email and website services refunding payments from the beginning of the year? There are ongoing costs to run the league many of which have already been paid and aren’t coming back to the league, so how can the league give a full refund?


I won’t pretend to know everything that was already done but with ASA rec soccer, the uniforms don’t change from year to year and the only kids who would have been getting new uniforms this season would be kids who hadn’t played yet. They will just store whatever they had for next season (new uniforms won’t be handed out to everyone again until fall 2021 I believe). All the fields that they play on are owned by Arlington County so I would imagine there would be some sort of an agreement reached since those fields are closed so no practice or games can take place even if ASA wanted to. I’m also not sure if the teams had been finalized yet before all of this happened. Obviously there would be some hours spent working on that but I get the coach emails from our teams and hadn’t seen one yet verifying the final team placement.

That could be part of where the $15 administration fee came from. It’s not called a credit card fee.
Anonymous
Post 04/12/2020 10:20     Subject: Re:ASA (Arlington) - No Refund for Cancelled Spring Season

Maybe not all services but there were already many services rendered. Planning for season involves much up front work that’s already been done and those folks who did that work are not giving back, so how could the league give everything back? Are the fields refunding all the costs that were paid up front? Are the equipment and uniform providers refunding all that was purchased ahead of time? Are the online providers for email and website services refunding payments from the beginning of the year? There are ongoing costs to run the league many of which have already been paid and aren’t coming back to the league, so how can the league give a full refund?
Anonymous
Post 04/12/2020 10:08     Subject: ASA (Arlington) - No Refund for Cancelled Spring Season

^^I did. There was no season. Can't charge for services not rendered.
Anonymous
Post 04/12/2020 10:04     Subject: ASA (Arlington) - No Refund for Cancelled Spring Season

Didn’t expect a refund
Anonymous
Post 04/12/2020 10:01     Subject: ASA (Arlington) - No Refund for Cancelled Spring Season

People are asking for the $100 rec fee back
Anonymous
Post 04/11/2020 20:58     Subject: ASA (Arlington) - No Refund for Cancelled Spring Season

Why would they need to do any credit card processing to apply a credit to a future season? I received a similar email from Arlington Little League but as far as I can tell they’re not charging to do the same thing.
Anonymous
Post 04/11/2020 20:55     Subject: Re:ASA (Arlington) - No Refund for Cancelled Spring Season

Anonymous wrote:
Anonymous wrote:That’s a steep admin fee. Most credit card vendors it’s 2-3%. Not even offering a refund is bad form. Every other activity DC was signed up for offered the option of donation, credit, OR refund.


Well 2-3% of half a year would be more than $15. But I don’t think you need to process it. If somebody already paid for spring, that is already processed, and they do not need to pay for fall. Seems pretty easy to me.


Unless they reduce the fees by $15 for Fall season (0 chance), then yes we do still need to pay $15or more for fall because of this fee. That’s really messed up in my opinion. But maybe that’s a hint to us that the fee will go up some for fall.
Anonymous
Post 04/11/2020 20:26     Subject: Re:ASA (Arlington) - No Refund for Cancelled Spring Season

Anonymous wrote:
Anonymous wrote:That’s a steep admin fee. Most credit card vendors it’s 2-3%. Not even offering a refund is bad form. Every other activity DC was signed up for offered the option of donation, credit, OR refund.


Well 2-3% of half a year would be more than $15. But I don’t think you need to process it. If somebody already paid for spring, that is already processed, and they do not need to pay for fall. Seems pretty easy to me.


Rec season is a bit more than $100 IIRC. That’s a huge admin fee.
Anonymous
Post 04/11/2020 20:25     Subject: ASA (Arlington) - No Refund for Cancelled Spring Season

Whatever. It’s a sunk cost and we’re fortunate to be employed and healthy. I’m donating.
Anonymous
Post 04/11/2020 19:38     Subject: Re:ASA (Arlington) - No Refund for Cancelled Spring Season

Anonymous wrote:That’s a steep admin fee. Most credit card vendors it’s 2-3%. Not even offering a refund is bad form. Every other activity DC was signed up for offered the option of donation, credit, OR refund.


Well 2-3% of half a year would be more than $15. But I don’t think you need to process it. If somebody already paid for spring, that is already processed, and they do not need to pay for fall. Seems pretty easy to me.
Anonymous
Post 04/11/2020 19:12     Subject: Re:ASA (Arlington) - No Refund for Cancelled Spring Season

Does this mean that DD will automatically get placed in ADP in the Fall? What if she doesn’t make ADP again? I will only be able to use a portion of the credit.
Anonymous
Post 04/11/2020 19:09     Subject: Re:ASA (Arlington) - No Refund for Cancelled Spring Season

They said you could request a refund if you are suffering financial hardship.
Anonymous
Post 04/11/2020 19:06     Subject: Re:ASA (Arlington) - No Refund for Cancelled Spring Season

That’s a steep admin fee. Most credit card vendors it’s 2-3%. Not even offering a refund is bad form. Every other activity DC was signed up for offered the option of donation, credit, OR refund.
Anonymous
Post 04/11/2020 18:34     Subject: ASA (Arlington) - No Refund for Cancelled Spring Season

Yes. Seems reasonable. Did you pay by credit card? They aren’t free, and they have to pay someone to process everything.
Anonymous
Post 04/11/2020 18:29     Subject: ASA (Arlington) - No Refund for Cancelled Spring Season

and to charge $15 admin fee to receive credit for Fall season. Am I understanding this correctly?